2nd Level Support Engineer – (103668)

Over 1 billion people use our client’s software! Do you want to work for a very hip medium sized company in a great international atmosphere? Apply NOW!
The company is looking for an enthusiastic 2nd Level Support Engineer (m/f/d) for the Italian market in the greater Stuttgart area.

  • Advising international prospects and customers over the phone and assisting them in technical questions about our client's software
  • Specifically supporting Italian speaking customers
  • Assisting the Sales Team with your technical knowledge
  • Taking second-level-support cases and solve those via remote support, telephone or email
  • Communicating with customers and development in third-level-support cases
  • Degree in computer sciences, information systems, applied computer sciences or a similar education in the fields of IT
  • Customer driven with enthusiasm for working with people and technology
  • Fluent Italian and good business level in English, both in verbal and written form
  • Experience at least with two of the following operating systems: Windows®, Mac OS X®, Linux®, iOS®, Android®
  • Very good knowledge of networks and ideally previous work experience in customer support
  • Strong communication skills, a positive attitude and a friendly and professional approach towards the customer
  • A nice job in prosperous and dynamic company in Germany with high social security as well as in an international environment and atmosphere
  • Working in a pleasant and highly motivated team that interacts with respect and trust
  • Attractive, spacious workplace with state-of-the-art equipment
  • First class on-the-job training
  • Lots of room for creativity and the chance to influence the development of a company
  • 30 days of holiday
  • Assisting your relocation (2 month apartment)
  • Indefinite working contact

Mon, 21 Jan 2019 19:39:35 +0100

Germany Baden-Wurttemberg

people-s-place GmbH
36.000 € – 42.000 € gross / year
Permanent
Information Technology
Language/ Italian, English

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