2nd Level Support Engineer – (103668)

Over 1 billion people use our client’s software! Do you want to work for a very hip medium sized company in a great international atmosphere? Apply NOW!
The company is looking for an enthusiastic 2nd Level Support Engineer (m/f/d) for the Italian market in the greater Stuttgart area.

  • Advising international prospects and customers over the phone and assisting them in technical questions about our client's software
  • Specifically supporting Italian speaking customers
  • Assisting the Sales Team with your technical knowledge
  • Taking second-level-support cases and solve those via remote support, telephone or email
  • Communicating with customers and development in third-level-support cases
  • Degree in computer sciences, information systems, applied computer sciences or a similar education in the fields of IT
  • Customer driven with enthusiasm for working with people and technology
  • Fluent Italian and good business level in English, both in verbal and written form
  • Experience at least with two of the following operating systems: Windows®, Mac OS X®, Linux®, iOS®, Android®
  • Very good knowledge of networks and ideally previous work experience in customer support
  • Strong communication skills, a positive attitude and a friendly and professional approach towards the customer
  • A nice job in prosperous and dynamic company in Germany with high social security as well as in an international environment and atmosphere
  • Working in a pleasant and highly motivated team that interacts with respect and trust
  • Attractive, spacious workplace with state-of-the-art equipment
  • First class on-the-job training
  • Lots of room for creativity and the chance to influence the development of a company
  • 30 days of holiday
  • Assisting your relocation (2 month apartment)
  • Indefinite working contact

Mon, 21 Jan 2019 19:39:35 +0100

Germany Baden-Wurttemberg

people-s-place GmbH
36.000 € – 42.000 € gross / year
Permanent
Information Technology
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Italian Advisor for the Travel/Transport industry ... We are Sitel     We are Partners, we are Leaders, we are Experts. To our Associates, we Empower Humans and Enhance Brands.   With an ambitious s...
Norwegian Speaking Customer Support – (10563... Norwegian Speaking Customer Support Dublin, Ireland €23,805 bonus up to €2k a year Our client requires candidates with general interest in photogra...
Social Media Moderator for online content in Dutch... The fast-moving world of Internet has created over the last decade new job opportunities for Social Media. The need for safe and user-friendly social ...
Quantitative Analyst / Developer – (86364) Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has ...