Europcar Services is the Pan-European Shared Services Centre of Europcar Business Services opened in Oeiras – Portugal in early 2014 to handle and provide, mainly, financial services and to harmonize and optimize processes. Growing fast, in terms of processes and staff, Europcar Services counts, nowadays with more than 300 employees, becoming one of the biggest sites of Europcar Group.
Main Purpose of the Role:
The collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Key Areas of Responsibility
Stratify collection activities to maximize cash receipts
Contact customers regarding overdue accounts and determine reasons for non-payment
Issue payment commitment letters
Issue credit hold notifications
Coordinate customer credit changes
Process small claims court complaints
Maintain accurate records about the customer payment status
Minimum of completed High School
2 years of collections experience
Experience of working with Oracle Financials is strongly regarded
Good written and verbal communication skills
High language skills: German
Excellent customer service skills
Experience in a shared service environment is desirable
A challenging and international work environment in a globally operating company. Competitive remuneration package + health insurance
We inform you that your CV might stay in our group data base for a period of 5 years according to the Laboral Law and GDPR.
If you are not contacted within 15 days for this position, you might be considered for similar positions in the future
Thu, 10 Jan 2019 17:57:22 +0100
Less than 18.000 € gross / year
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.