AIRBNB: Customer Experience Specialist Italian Native – (87550)

We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results.

CPM is in the business of people. It is the essence of what we do – our DNA – delivering our clients' brands to their customers through our people with customer care teams trained specifically.
Putting customer care at the heart of everything that we do ensures that we deliver Exceptional Customer Experiences to delight our customers and exceed their expectations.

We are looking for Italian speaking Customer Experience Specialists with a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication and negotiating skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.

Your role:
· Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;
· Identify and troubleshoot the issues accordingly using available resources;
· Logging and follow up of Customer Information;
· Responding to enquiries and handling client escalations by telephone and email;
· Having a full understanding of company processes and maintaining contractual obligations.

Our offer:
· Gross salary 15,000 Euros per annum
· Extensive training and languages lessons (English/Spanish);
· Excellent and multilingual work environment;
· Good prospects career;
· Convenient office location in the center of Barcelona;
· 24 holidays per year on full time bases.

Mon, 05 Mar 2018 12:48:46 +0000

Spain Barcelona


Less than 18.000 € gross / year
Permanent
Agent
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Independent consultant to support Expats – (... We are looking for independent consultants  willing to support expats with: - general information to settle in abroad - administrative paperwork and...
Swedish speaking Customer Support – (86647) A Customer Support job opportunity is now available with a well-established Online Gaming Company in Bucharest. As a Customer Support Representative y...
First Line Technical Support Roles for Czech Speak... The opportunity! Use your Czech language skills and start a new career in Athens as a Customer Care Agent for Teleperformance Greece! Fluent Czech sp...
Team Lead with Turkish – Sofia – (8623... As a customer service oursourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design...