Arabic Customer Service Agent in Lisbon – (105186)

**FOR THIS ROLE, IT IS NEEDED AN EUROPEAN PASSPORT OR PORTUGAL VISA**
Candidates applying without the previous requirement will not be considered for the recruitment process. Thank you.

 

Role

Become a member of our ambitious and motivated support team. Ensure customers satisfaction representing one of the world’s most recognizable companies.

 

You will be responsible for the following tasks:

– Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels – chat, email and phone;

– Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; 

– Provide pre and post-sales support for all self-service products;

– Provide product and tool support to improve clients’ experience;

– Identify trends and solve problems facing multiple SMB clients;

– Providing vital product insights and feedback from our customers to engineering.

Skills

– Native Arabic Speaker;

– Good knowledge of English (B2 level)

– Familiarity with online advertising products and social media;

– +1 year working in a customer service related role;

– Excellent communication skills: verbal, written, listening skills;

– Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;

– Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions.

Salary

Highly attractive salary pack – 22 days / 40 hours per week. 

Training provided for one week (Monday-Friday).

– Fixed Bonuses: Holiday Bonus and Christmas Bonus are paid every month, independent of assiduity or performance.

– Variable Bonus: Shifts Bonus if applicable are paid at the end of the following month.

 

Relocation Package if you live abraod

– Welcoming at the airport

– Accommodation provided on arrival

– Reimbursement of travel costs (after 9 month contract period)

– Portuguese language course

– Free organized sport activities and events.

_________

Want to know more about it?

Please, do not hesitate to ask for more information or directly apply attaching your CV in English. 

Have a nice day!

Fri, 15 Feb 2019 10:54:13 +0100

Portugal Lisbon

Multilingual Jobs Worldwide

Permanent
Customer Service
Language/ English, Arabic

Vai al sito

Potrebbero interessarti

Translator with French and English – (85833) Would you like to live in the Capital of Central Europe? Prague will amaze you with its low cost of living, great nightlife, large expat community and...
Support Specialist with Slovak, Krakow – (10... At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get movi...
Sales Specialist (Norwegian/Swedish) – (8634... Do you have strong business acumen and sales affinity? Are you looking to develop your skills and career by working for one of the world’s leading ha...
Customer Service Representative (native German or ... We are looking for Dutch or German native speakers that are willing to move to Barcelona and be part of our amazing ViaVan team! Are you flexible, can...