ASAP Portuguese speaking Helpdesk Agents (m/f) in Dortmund – (76524)

Gi Group is one of the world’s leading companies providing services for the development of the labor market, operating in permanent and temporary staffing, search and selection, executive search, outplacement, professional training and HR consulting.

For our customer in the tourism industry we are looking for Portuguese Helpdesk Agents in Dortmund, Germany.

 

Your tasks:

  • As a customer care agent you will be the helping hand and main contact person for the online clients in order to ensure a smooth process with their bookings
  • You will assist your client with their booking when amendments and cancellation have to be done as well as adding additional services to their existing reservation
  • Also you are responsible to calm angry customers down by finding quick solutions and increase the customer satisfaction again
  • Overall you will provide customer service via phone and email on a daily basis

Your profile:

  • For this position, it is very important that you speak fluent Portuguese (C2) and English (C1) as you will be responsible for the Portuguese market
  • You are highly motivated to ensure a high level of customer service, flexible with the working hours and have a valid working permit for Germany 
  • As you will communicate with clients, it is very important that you have strong communication and people skills such as being a good listener
  • You are also a reliable worker who can work under pressure if the workload increases

Our offer:

  • It awaits you an international working environment with colleagues from all over the world so that you can find new friends easily
  • You will receive an initial training and the possibility to progress within the company
  • Our client provides a modern workplace with the latest work equipment in order to increase the satisfaction at the workplace
  • We guarantee you a professional support during your recruitment process and answer all your questions immediately

 

We would like to get to know you and look forward receiving your CV very soon!

Thu, 10 Aug 2017 09:36:46 +0000

Germany North Rhine-Westphalia


Less than 18.000 € gross / year
Temporary
Agent
Language/ Portuguese, English

Vai al sito

Potrebbero interessarti

Storage Technical Support Engineer with Spanish &#... As a customer service oursourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design...
Waiter/Receptionist/Chambermaid/Cook – (8649... We are an employment agency looking for a staff for all the hotels and restuarants in Famagusta area Paphos and Larnaca for the season 2018 !!   ...
Receivables Collection Professional with Dutch/Fre... Would you like to live in the Capital of Central Europe? Prague will amaze you with its low cost of living, great nightlife, large expat community and...
Graduate Pre-Sales Executive w/ Native Level of Po... Are you sales-minded, results-driven and do you have a passion for technology? Do you want to work for one of the most well-known and established comp...