Cash Collections Lead – (106245)

Main Propose of Job:
Responsible for leading the collections team within company and in collaboration with the Stakeholders. Strategize effective Collection activities that will contribute to the improvement of the Working Capital as a group. Drives towards excellence in Order to Cash by ensuring Global Standards are implemented and business/internal controls are in place. Monitors the efficiency of the operations and coordinates execution of Lean / Continuous Improvement initiatives. Ensure Total Service Quality levels to the Stakeholders, adhering to standardisation.

Responsibilities:
Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account, ensuring Collections team maximizes On Time Payment for all Customers;
Responsible to notify Markets of uncollectable debt risks & mitigate where possible;
Supervise intensive collection activities based on Market Collection Strategy;
Supervise incoming collection concerns from the customer and internal stakeholders;
Work on implementation of O2C plans and objectives, in line with company business strategies;
Monitor, perform and execute the performance service level agreements (SLA’s) and indicators of services (KPI´s);
Drive action plans to correct deviations in services and ensure process improvement;
Perform Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ and other tools;
Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices);
Leads the team in establishing and accomplishing objectives as aligned with the stream priorities;
Ensures appropriate controls and audits are in place and carried out as agreed;
Close audit gaps based on Group Audit Assessment and sustain results.

Degree in Accounting or similar;
Relevant work experience (3+ years) in Order to Cash/Credit and Collection;
Strong computer skills, including SAP and Microsoft Office applications (Word, PowerPoint, Excel);
Highly developed verbal and written communication skills in English;
Demonstrated ability to develop and lead a team;
Able to propose and implement improvements in procedures in the O2C Process;
Strong problem solving and analytical skills;
Developed project management skills, financial aptitude and business acumen;
Strong customer focused attitude with a commitment to quality and customer service;
Explain financial implications to Customers / Stakeholders and ensure their buy-in to expected behaviors;.

Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Work contract with our client;
Initial and continuous training;
Location: Lisbon

Wed, 06 Mar 2019 10:27:34 +0100

Portugal

ADECCO RECURSOS HUMANOS

To negotiate
Accounts Payable
Language/ English

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