Cash Collections Specialist – Flemish Speaker – (87354)

To ensure that debts on company managed accounts are collected in compliance with Market Terms and Conditions;
To ensure collection of invalid claims, through direct customer contact and business knowledge;
To escalate all issues through appropriate channels and ensure the use of correct Global tools to execute tasks;
Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
Notify Markets of uncollectable debt risks & mitigate where possible;
Collection activities based on Market Collection Strategy;
Respond to incoming collection concerns from the customer and internal stakeholders;
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts, which could ultimately impact Sales and Working Capital of the business;
Execute identified business and internal controls of Collections processes;
Promote and support company awareness. Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ etc.;
Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, and adherence to CBP (Control Best Practices).

Bachelor Degree;
Proficiency in Flemish; Proficiency in French;
Intermidiate English;
Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
Able to propose and implement improvements in procedures in the O2C Process;
Strong problem solving and analytical skills;
Strong customer focused attitude with a commitment to quality and customer service;
Explain financial implications to Customers / Stakeholders and ensure their buy-in to expected behaviors.

Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Work contract with our client;
Initial and continuous training;
Location: Linda-a-Velha

Thu, 01 Mar 2018 11:49:02 +0000

Portugal Lisbon

To negotiate
Accounts Payable
Language/ Flemish, French, English

Vai al sito

Potrebbero interessarti

Customer Care & Sales Agent w/ Native Level o... Technology and innovative ideas are your cup of tea? Would you like to use your enthusiasm for helping others? If you can see yourself putting this co...
Work Anywhere in Sweden! Internet Analyst – ... This position is restricted to current residents of Sweden.  Appen is looking for highly educated individuals for an exciting work from home opportun...
Native English? Customer Service job in Europe &#... DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job...
Collections Specialist with French – (106188... Maximize cash collections for clients and collecting to the targets setTo work through daily call lists in a timely manner averaging 40 outbound calls...