Cash Collections Specialist – Italian Speaker (M/F) – (87441)

To ensure that debts on company managed accounts are collected in compliance with Market Terms and Conditions;
To ensure collection of invalid claims, through direct customer contact and business knowledge;
To escalate all issues through appropriate channels and ensure the use of correct Global tools to execute tasks;
Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
Notify Markets of uncollectable debt risks & mitigate where possible;
Collection activities based on Market Collection Strategy;
Respond to incoming collection concerns from the customer and internal stakeholders;
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts, which could ultimately impact Sales and Working Capital of the business;
Execute identified business and internal controls of Collections processes;
Promote and support company awareness. Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ etc.;
Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, and adherence to CBP (Control Best Practices).

Bachelor Degree;
Proficiency in Italian;
Intermidiate English;
Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
Able to propose and implement improvements in procedures in the O2C Process;
Strong problem solving and analytical skills;
Strong customer focused attitude with a commitment to quality and customer service;
Explain financial implications to Customers / Stakeholders and ensure their buy-in to expected behaviors.

Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Work contract with our client;
Initial and continuous training;
Location: Linda-a-Velha

Fri, 02 Mar 2018 11:51:04 +0000

Portugal Lisbon

To negotiate
Accounts Payable
Language/ Italian, English

Vai al sito

Potrebbero interessarti

Telesales Agent-Swedish – (85018) In collaboration with leading online trading group we are looking for competitive, self-motivated and target driven Telesales Agent. The role of the ...
Turkish Speaking Customer Account Manager – ... Turkish Speaking Customer Account Manager – IT products Newcastle upon Tyne, England. £17,992 per year bonuses relocation assistance More about...
Customer Service + Sales Consulting with German &... We are looking for German speakers to join our vibrant and diverse team that provides excellent customer service to owners of some of the most innovat...
Swedish or Dutch or Norwegian eCommerce Advisors &... Swedish or Dutch or Norwegian eCommerce Advisors Belfast £16,598 per year bonus relocation   This client is an leading name is ecommerce and o...