Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf. What will you do? Handling of customer complaints or question via emails Identifying reasons and solutions of the complaints Close cooperation with other teams Chance to work for global clients Possibility to work in multinational environment (we serve our Clients in almost 30 foreign languages)   Communicative knowledge of English (min. B1) Very good Dutch communication skills (B2) Experience in customer service  will be an asset Good skills of Excel and Word Location: Warsaw Annopol  Support…

Do you speak a Nordic language and you are excited at the idea of working in Prague? We currently have a multitude of job opportunities in FINANCE, CUSTOMER SERVICE, HUMAN RESOURCES and PROCUREMENT. The open positions are available in multinational companies which provide paid training from the beginning, an international environment and the chance to start a stable career with job-rotation possibility. Apply to find out what options we have for you. We will contact you for an interview to explain further details about the roles we find suitable for you. EU status or prior work permit valid for Czech Republic is needed. Fluency in a Nordic language and English Strong communication skills Customer-oriented attitude Ability to solve urgent matters and work under pressure Other known languages are an advantage Ability to prioritise and schedule workload; Reliable, active approach striving for process improvement; Responsibility, accuracy, team player Other requirements depending on position Stable, long-term work for a global company 5 weeks of vacation, health insurance and bonus schemes Meal and wellness vouchers Language courses and training opportunities Relocation package or bonus Employee referral program Job rotation possibility within the company Thu, 28 Feb 2019 23:50:50 +0100 Czech Republic Prague Monster Career…

Our client is a global Business Process Management leader. They offer business value to 300+ customers around the world by combining operational excellence with deep domain expertise. They deliver an entire spectrum of business process management services such as customer care, finance and accounting, procurement, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes. There are more than 35,000 colleagues across 53 delivery centers located in Romania, China, Costa Rica, India, the Philippines, Poland, South Africa, Sri Lanka, Turkey, UK and US.The company offers exciting career paths for both recent graduates and experienced professionals. Their work culture promotes customer focus, a strong work ethic, operational transparency, and teamwork. The Job You will provide leadership and development to the team by motivating, coaching, mentoring and by following performance management and quality control processes and procedures, with the overall aim of achieving key team targets. Your Mission:• Work with the workforce management team to ensure accurate staffing and scheduling that supports financial objectives and customer expectations.• Motivate, coach and retain staff as well as coordinate reward, bonus, and incentive schemes.• Drive resolution of client complaints and escalations.• Deliver all internal & external management/ customer reports.• Review performance…

Hays, the global Recruitment Company, is looking for professionals proficient in English and one of the following languages: German, Danish or Swedish. Our clients have several position opened in different markets and cities of Poland. See the list below and if you want to know more about the position, please apply your up-to-date English CV.  Open positions: Gdynia – Translation – Headline News Reporter (Thomson Reuters): English (C1/C2) + German (C1/C2) English (C1/C2) + Danish (C1/C2) English (C1/C2) + Swedish (C1/C2) Warsaw – 1st/2nd Line Support in HR – (Contact Center Analyst / Transaction Center Analyst) English (C1) + German (C1/C2) Want to know more? Apply your up-to-date English CV and we will contact you with more details about the open  roles. Thu, 28 Feb 2019 15:07:56 +0100 Poland Hays Poland Sp. z o.o. Permanent Translation Language/ German, Danish, Swedish Vai al sito

As a vital piece of the Czech industry for over 125 years, this company remains a leader in electrotechnology. Servicing both public and private sectors, they have generated, produced, and developed technological innovations that have impacted various industries everywhere, including transportation, energy, technology, and healthcare.  A wonderful opportunity for English or German speakers who have a background in finance and are interested within the area of project management. Responsibilities:Implementing standardized process in new branches  Work with internal costumer and finding smooth project execution  Providing specialized reports, ad hoc reporting  Work within interesting international financial projects  Data quality assessment, preparing analyses and simulations  Presenting results to management We are looking forward to seeing candidates with: –               Willing to travel within Europe, mostly Germany– Background in Finance–              Great in communication, ready to present company– Analytical mind-set–               Fluent English, German is a plus Generous package of benefits:– 15% yearly bonus– Cafeteria system of benefits (24 000 CZK yearly)– Home office 2x weekly– Flexible working hours– 5 weeks of holiday– Multisporcard– Meal vouchers (canteen in the same building)– Education and regular trainings (language courses)– Child care: kindergarten– Discounted taxi service– 8 extra days off– Contribution for pension and life insurance–  Life or pension insurance–  Share plans…

Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!   Your mission You will work for one of Europe’s friendliest travel agencies and your main tasks can include: Booking management (altering, canceling or creating new reservations) Registering contacts and client information according to the work procedures Offering information, solutions and advising customers regarding the company’s services Contributing to a positive customer experience through a responsible treatment of each contact Achieving the performance targets defined by the project Native or fluent in German Good command of English (minimum B2) Previous experience in customer service, tourism or travel is a plus Availability to work in rotating shifts (schedules depending on the project) Good computer skills – knowledge of GDS tools (such as Galileo, Sabre or Amadeus) Excellent listening and communication skills Positive attitude and team spirit Possibility to collaborate with some of the biggest brands in the industry Opportunity to be part of a challenging and fast-paced environment Free training, professional development, and career evolution A multicultural and inclusive environment Attractive benefits pack…

#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.  If traveling is your greatest passion and you are dreaming of working for one of the world's largest online travel companies. Then you are ready to join our amazing team as a: Travel Advisor with Italian and English Do you love people, travel, and sales? Come join our energetic sales team with one of the fastest growing online travel agencies in the world! If you like fast-paced, dynamic work environments with the opportunity to shine like a star, than this job is for you! We are only looking for the best of the best to join our highly professional team. Apply today – be that person that makes the difference! You will be a sales agent servicing an inbound telephony…

Young and dynamic company with leading brand for consumer 3D printers, located in the Rotterdam area, looking for a junior Customer Service/Technical Support Representative to start as soon as possible. Applicants should live in the Rotterdam area as well. The required language skills and excellent communication and interpersonal skills are most important if you want to apply for this position. Main Tasks Provide the highest level of customer service. Must be able to differentiate between service levels of each property and make necessary adjustments between telephone calls based on the service philosophy of the company. Help clients on Technical issues or sales questions all over EU by phone/email. Collaborates with cross channel partners and obtain necessary resources to execute needed initiatives. Handle units reception & ship spare parts parts/repaired units to clients. Repair products & prepare repair documentation. Record all transactions on company system. Report to Management on a weekly basis Requirements Education: MBO level Native in German (writing and speaking); English fluent Dutch is not necessary Ability to work independently and without monitoring Technical mindset and excellent communication skills Passionate about customer contact Keen interest in printers and 3D printer Passionate about the technology industry Able to handle stress …

Are you Swedish speeaking and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Our multicultural client are searching for german speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that are located in the central parts of athens, our client offers both work experience and cultural experience in the charming city of Athens! Athens is a city that is brimming with interesting phenomenons. As one of the worlds biggest tourist locations, Athens is filled cultural experiences, no matter where you are! No matter if you want to enjoy new types of foods or scry over cultural areas such as Akropolis og Dionysuis’ theater. Maybe  you want to enjoy Athens without having to treat it like a 7-day-crash-course? With a beach with crystal clear water and enourmous sand areas? This is easily accessable for all. Sounds interesting? Lets countinue…   About the role: Our client is an expert in cooperation between people, this gives them a edge over their competition in delivering great customer service at all areas. They…