We're looking for sales experts providing travel advice, reservation solutions and partner offers for IHG customers, passionate people who are willing to learn and develop to be the best in an ever-evolving role.Through your creative decisions, market insight and the help of our tools you will deliver a unique travel experience to your guests and drive revenue for your hotel partners.  Our ClientThe main purpose of the InterContinental Hotels Group (IHG®) is to create Great Hotels Guests Love®. With 710,000 rooms in over 5,000 hotels in nearly 100 countries is IHG one of the most prestigious and well-known hotel brands in the world. The 12 great, distinctive hotel brands are offering distinctive experiences to each different client allowing everyone a great night’s sleep. Responsibility•  Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs resulting in revenue generation, brand preference and customer loyalty;•  Provide a seamless customer experience through effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditions;•  Assist guests with all questions relating to “pre”, “in” or “post travel” concerns;•  Seek opportunities to improve individual and team performance. Help team and colleagues…

Organización Our client is a global leading international industrial company. They are looking for energetic, efficient and skilled Customer Service Representatives to join their new service center in Barcelona.   Empleo Your main responsibilities will include: • Provide prompt and professional customer support by acting as a link between our Clients and field Maintenance Technicians. • Manage and maintain Service Order records, complete transactions necessary for advance inventory shipments and returns and process field service billings as required.• Process and maintain Service Agreement details, ordering parts required and scheduling of preventive maintenance jobs in our system.• Perform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.• Determine service stock availability and process advance shipments of service parts.• Prepare and send quotations for services to customers. Skills and competencies: • Two of any Nordic languages; Native Swedish/Danish/Finnish/Norwegian and Excellent level of a second Nordic language. You also need to have a fluent level of English.• 2-3 years of similar experience in a highly demanding and fast paced environment.• Proven track record in positions that combine planning and administrative tasks.• Proven experience of working within SAP environment would be a plus.• Ability to demonstrate logical thinking…

Are you fluent in Spanish + Italian + English or Turkish + English? Would you like to use these languages on a daily basis and help others at the same time? Do you enjoy the multicultural environment? Then this is an opportunity for you. Responsibilities: – Providing support to our customers – Handling incoming customer emails and calls – Solving customer requests according to company procedures– Cooperation with other teams– Administration – Advanced level of Spanish, Italian, English or Turkish and English– Great communication and listening skills – Excellent time management – Knowledge of Excel and Word– Passionate to help others– EU citizenship or valid working visa – Target Bonuses– 5 weeks of vacation – Cafeteria– Language courses– Multisport card – Career growth– Multicultural environment, modern offices Thu, 14 Mar 2019 11:50:56 +0100 Czech Republic CPL Jobs Permanent Customer Service Language/ Spanish, English, Italian, Turkish Vai al sito

A great job opportunity for those who are not afraid of challenges and wants to start professional career in multicultural environment in beautiful city! Work for a leading multinational company!  Executive coordinators are responsible for providing comprehensive organizational and administrative support to an executive or executives within their organization.  Responsibilities: Coordinating daily work agenda for German management Handling records management for the group Planning and scheduling meetings, events and appointments (managing executive and department calendars and arrange meeting schedules) Arranging conference calls, video conferences Travel planning – booking flights, taxis, hotels, etc. Expense reporting – create and monitor expense reports in expense reporting system Ensuring calendar of management Building and maintaining good working relationships with other staff members Compiling information, assist in reporting, and identify gaps and emergent problems Ad hoc tasks and miscellaneous other duties Fluent German and English – both written and spoken Proficient with Microsoft Office suite (Outlook, Excel, Powerpoint, Word) Strong organizational and time-management skills Professional manners Ability to collaborate with others as needed to achieve desired results Ability to maintain confidentiality related to sensitive information o 4+1 week vacationo Meal vouchers – 100,- CZK/dayo Cafeteria system – Flexipasses, Relaxpasses, etc. – 1000,- CZK/month (the amount…

A LITTLE ABOUT US  WHAT YOU'LL BE DOING ✍️  Providing our users with outstanding customer experience – it is part of our mission to make Revolut users feel secure whilst using our service Providing excellent customer service via our in-app live chat Representing Revolut online at all times Collaborating with other teams across London and Moscow to tackle any customers' issues WHAT SKILLS YOU'LL NEED  BENEFITS  Wed, 13 Mar 2019 16:56:50 +0100 Poland REVOLUT LTD Sp. z o o Oddział w Polsce Permanent Customer Service Language/ English, French Vai al sito

Do you believe that learning to deal with technology is relevant nowadays? Speaking different languages motivates you? If the answer to both questions is yes, perfect! We have the best opportunity for you! Tasks and activities Seeking an associate to provide 1st level multilingual infrastructure and application support for an international customer in English and Dutch.| Service Desk Agent providing multilingual infrastructure and application support for an international customer. The Service Desk is the Single Point of Contact for the employees of our customer and all IT related problems will be reported to this team via email, phone, chat or web interface. The primary objective is the administration and translation of the incoming issues and requests. All problems, incidents or service requests should be resolved on the level of the service desk or escalated to higher level resolver groups. This is a technical role where the candidate should provide Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team. Additional requirements Fluent English and Dutch language knowledge Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other…

L'entreprise. Cette société internationale d'externalisation primée avec les plus grands groupes mondiaux. En mettant l'accent sur le service à la clientèle, ils font la différence sur le marché. En tant que société en croissance constante, ils recherchent activement des candidats motivés pour rejoindre leur équipe internationale et multiculturelle à Barcelone. Leur client, Airbnb, leader du e-commerce dans la location directe d’hébergements, recherche des francophones dotés d’un fort esprit d’équipe pour renforcer leur équipe!   Le travail. Dans ce rôle, vous serez responsable de répondre aux questions, doutes et plaintes du client par téléphone et par courrier électronique.– Fournir un support client professionnel et amical via téléphone et email– Répondre aux demandes et traiter différents problèmes– Assurer un service professionnel et de qualité– Assurer un haut niveau de satisfaction client– Suivi des informations client– Avoir une compréhension complète des processus Airbnb– Enregistrer toutes les informations dans le système interne Le profil. – Vous êtes de langue maternelle française et avez un excellent niveau d'anglais– Vous avez une passion pour les voyages et l'aventure– Vous êtes orienté vers le service à la clientèle– Vous avez d'excellentes compétences en communication– Vous avez la possibilité d'établir une connexion avec les clients– Vous êtes un…

Have you ever wanted to live in Portugal, a country where you can find endless beaches and mountains alongside cosmopolitan cities and a millennial heritage? With many hours of sunshine each year, an affordable cost of living, and the opportunity for career development, Portugal has a lot to offer for the ambitious individual. Our client is currently looking for a Flemish speaking Customer Service Agent to be based in Lisbon, Portugal.   Main Duties: Speak to customers via phone, email, and live chat, answering questions and offering help when required. Keep accurate records of customer accounts and escalate issues internally when needed. On occasion, your language skills might be utilized for translations. Job Requirements: The ability to speak and write Flemish at a native level. A positive, ‘can do’ attitude and strong communication skills. Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite. What Is On Offer? As an industry standard, you can typically expect a competitive salary package and a positive working environment, coupled with the opportunity for career progression.   To find out more about this great opportunity and many others, get in touch with the SpotOn Connections…

As a Swedish Appeals Agent within Risk Operations, your primary responsibilities will be to review PayPal accounts that have been limited due to what is believed to be potentially fraudulent activity and to determine whether the limitation should be lifted. You may be working on both account maintenance and escalation queues and will be using various applications to assess the legitimacy of the account holder or the transaction. You are responsible for reviewing documentation, analyzing data, and determining in a timely manner whether the limitation should be removed. Throughout this process you may need to communicate with the customer for additional information and to notify them of decisions. An Appeals Agent within Risk Operations is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment  **Please note this role can be located in either Dublin or Dundalk**   **Fluent Swedish and English are required for this role.**   Core Duties: Review PayPal accounts and determine the legitimacy of the account and account holder and associated risk. Analyze account history and trends and perform relevant research to effectively identify problems (70%) Contacting account holders in an effort to verify activity and mitigate loss…

Majorel creates amazing customer experiences that consumers love and we are proud of. By smartly combining people and technology we deliver true value for our partners. We are driven to go further. We serve customers across the world through our 48,000 employees based in 26 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.  We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot. We have more than 500 clients, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them. In Majorel we are committed to provide equal opportunities to men and women. We are also encouraging the inclusion of people…