IES Consulting. IES Consulting is a recruiting agency providing students with internships abroad. We are looking for an intern to work in a Real State for the Marketing department, in the beautiful Barcelona. *If you would like to check more offers, feel free to visit our official website IES Consulting Barcelona. Company Description: Few things sound as good as doing an internship in the Caribbean, doing an internship in Mexico, or doing an internship on the Riviera Maya. The good news is that if this is what you are looking for, this magnificent 5-star hotel could be your internship destination in Latin America. This large hotel, part of an international hotel group with presence in Europe and America, offers placements at the reception, in public relations, in animation and even in the restaurant and kitchen. In Mexico working hours are different than in Europe: the standard schedule is six days a week for 8 hours a day, and thus with one day off a week. Of course, the hotel offers accommodation and board during the internship so that students have a safe refuge during their stay. Providing an experience of international internships in Mexico is not new for them, as…

If you have a natural interest and passion for sports and outdoor activities this is the job for you. We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset. All applicants should possess an interest in providing excellent costumer service, an optimistic mind-set, and the ability to work in a team atmosphere. Responsibilities Contact Management: – Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers.– Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system.– Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates. -Update tickets in accordance with proper logging procedures.– Ensure correct presentation of the client's corporate and brand images in all interactions. Knowledge Management: – Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service.– Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order to proactively find solutions in cooperation with the company if not within SELLBYTEL guidelines.– Improve knowledge database by…

We are looking for German Customer Service & Sales Representative for one of our clients, a leading company in new technologies. Responsibilities -Handle and close inbound calls (Consumer) to achieve quarterly quota-Fast and effective response to inbound emails-Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products-Quote creation and follow up-Maximize Store revenue by upselling/cross-selling to increase order value and AOV-Awareness of Online Store promotions and campaigns to maximize their success-Ensuring personal knowledge of the Store portfolio is maintained-Stock availability-Cross language backup if needed-Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc).-Solve status queries-Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. Candidate Profile -German native speaker with high level of English-Strong communication skills-Knowledge of sales techniques (up-/cross-selling, objection handling, etc)-Customer Driven and motivation to work in sales– Achievement and target oriented-IT knowledge and technical understanding-Minimum of 1 year relevant experience-Strong personal interest & curiosity in IT products and applications-Real capability to…

At Commercial Shared Services (CSS) we work on tasks that directly impact customers. We provide services to  sales and service teams that enable them to attract and serve customers faster, with better quality. Within the CSS organization the team has been put in place to enable Customer facing employees to spend the maximum of their time with the Client and help them throughout the whole Customer lifecycle. From Customer onboarding (Customer Master), through Installed Base Management, preparation of price proposals and service contracts to various sales reporting, the team provides solutions for businesses in various domains (fields). University or Colleague degree Advanced level of English and French skills 1-2 years working experience in customer service Effective and professional verbal and written communication – both with internal and external customers Solid critical thinking, ability to act as a gatekeeper Ability to overview complex processes Ability to work with remote teams Customer service attitude| Capability to overcome obstacles Logical thinking, analytical mindset| Reporting skills Proficient IT skills including Excel and Outlook Solid SAP knowledge and experience as a user Experience in order management High-quality office enviroment Flexible working hours Fast career advancement Young, dynamic and constantly growing organization A truly mutinational team  Tue,…

We are looking for German Customer Service & Sales Representative for one of our clients, a leading company in new technologies. Responsibilities -Handle and close inbound calls (Consumer) to achieve quarterly quota-Fast and effective response to inbound emails-Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products-Quote creation and follow up-Maximize Store revenue by upselling/cross-selling to increase order value and AOV-Awareness of Online Store promotions and campaigns to maximize their success-Ensuring personal knowledge of the Store portfolio is maintained-Stock availability-Cross language backup if needed-Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc).-Solve status queries-Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. Candidate Profile -German native speaker with high level of English-Strong communication skills-Knowledge of sales techniques (up-/cross-selling, objection handling, etc)-Customer Driven and motivation to work in sales– Achievement and target oriented-IT knowledge and technical understanding-Minimum of 1 year relevant experience-Strong personal interest & curiosity in IT products and applications-Real capability to…

Are you an outstanding communicator? Are you a great listener, too? If your ideal job includes communicating with a lot of different people, don’t waste your time and start your work adventure in Krakow now! Responsibilities: The role will be contacting new and existing, customers over the phone; branding our company and generating immediate and longer-term sales, with following up the call by email where needed; To make sure any new and declining customers do know about our new products and services; You will find opportunities from leads and work with those in collaboration with the support teams; technical, quote and the Assigned Sales Teams for following up potential designs and opportunities. Fluency in Romanian language (native or C2 level) and in English. Great communicator, Social intelligence, winning mentality. Proven experience in sales / direct sales experience Understanding of P&L, profitable sales, margin implications of particular sales and discounting policies. Fluent in the local language where the inside account manager works plus fluent in English in speaking and writing. Self-starter, able to work independently. Demonstrates Change Agility, Resiliency, Drive for Results and Customer Focus Ability to Collaborate and Connect with Others in a multi-channel multi-cultural environment Work near the centre of Krakow…

•Assistance and support to customers;•Follow up of the questions by phone and email;•Consistently provide solutions to consumers and deliver an exceptional customer experience. •Fluency in Italian•Speak English for training and coordination purposes;•Willingness to provide the best service;•Sense of organization and discipline;•Good communication;•Team player Training Wed, 02 May 2018 11:01:27 +0200 Portugal ADECCO RECURSOS HUMANOS Permanent Agent Language/ English, Italian Vai al sito

Would you like to live in the Capital of Central Europe? Prague will amaze you with its low cost of living, great nightlife, large expat community and wonderful architecture! Also, you will have the chance to start a career in one of the top multinational companies. Are you excited? Your role includes Translate Case information from French or German to English Data enter the relevant information into the client tool in English Conduct translations with accuracy Understand and abide deadlines without compromising on quality Ensure compliance with Business policy and contractual requirements of the company Make necessary corrections when applicable Demonstrate the ability to work as a part of the team Willing to learn new processes, concepts and skills Bachelor’s Degree (minimum 3 years) or higher education in any field English language proficiency at B2 level or higher Fluency in French or German at B2 level or higher Ability to enter large quantities of data with high degree of quality Good typing speed Good computer literacy Self-motivated and enthusiastic Detail-oriented Previous experience in translation is not a requirement –  you are provided an opportunity to gain experience and learn! Work for a global company with global opportunities A challenging and…

Would you like to work for a multinational company in an international environment with colleagues and clients from all over the world in Budapest which city has been voted the second best city in Europe in 2015? If yes, you have found the job you are looking for!   Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.                     We are looking for the following professional to join our Budapest Call Center:                               SLOVAK SPEAKING CUSTOMER SERVICE TECHNICIAN                                                                      who will Provide first class support and acting as a point…

• Answer incoming customer calls regarding technical issues, service questions and general client concerns.• Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction• Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem • Very good Finnish language skills both verbal and written, plus good level of English• Strong phone contact handling skills and active listening• Ability to multi-task, prioritise, and manage time effectively• Customer orientation and ability to adapt/respond to different types of characters• Technical support experience would be an advantage but is not necessary• Ability to work under pressure • Work in multinational company for global brands• Career growth opportunities, wide range of trainings, free language courses.• You will learn best practices from experts.• You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!• Medical care for whole family, life insurance.• Our offices are conveniently…