Mandarin or Japanese speaking Quality Evaluation Analyst Basic Salary £18.1K + Benefits Exeter Full-Time Permanent Kerr operating as an employment business working on behalf of our client, an international outsourcing company, is looking for a Mandarin or Japanese speaking Quality Evaluation Analyst to join their team in Exeter. What you'll do: Analyse customer to client telephone calls and written communication Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service Provide accurate and actionable feedback in their service delivery and quality, according to the specifications Ensure the evaluations are completed in a timely manner Attend training to support your role and achieve required standards of competence Comply with all policies and procedures Support the Team Leader and carry out other general duties Monday to Friday from 9am to 5:30pm Closing Date: 8th April 2019 Please note: We accept spontaneous applications via email – do not hesitate to send us your CV, stating what kind of role you would be looking for. Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies. Kerr Recruitment are committed to the selection, recruitment and development of…

Be part of the world's No. 1You have the unique opportunity to work for internationally attractive projects at Teleperformance Germany. This is a German-speaking position. Your tasks: Competent and friendly customers service Answering specific questions by phone, e-mail and chat Execution of business processes and independent handling of customer inquiries Careful and faithful business documentation in the database You have fluent knowledge of spoken and written German Desirable are good English skills You have basic IT-skills and ideally have completed vocational training Ideally you have first professional experience, but this is not a requirement You have good MS Office skills as well as a handling browser-based application PROFESSIONAL EXPERIENCE ABROAD – get to know Germany and gain valuable professional experience with renowned projects ATTRACTIVE REMUNERATION PACKAGE – salary at German labor market level and many special benefits and extras ARRIVAL AND DEPARTURE INCLUDED – We pay for your flight and take care of your accommodation and guarantee an intensive training PLEASANT WORKING ATMOSPHERE – by helpful and nice colleagues and a very good team spirit FUN AND ENGAGEMENT – through unique events such as our many regular Teleperformance events MORE THAN A JOB – Find friends for life here BENEFIT FROM THE TELEPERFORMANCE ADVANTAGES – exclusive shopping benefits at…

Have you ever wanted to live in Athens? This might be the perfect opportunity for you. Main Duties: Speak to customers via phone, email, and live chat, answering questions and offering help when required. Keep accurate records of customer accounts and escalate issues internally when needed. On occasion, your language skills might be utilized for translations. Job Requirements: The ability to speak and write Slovak at a native level. A positive, ‘can do’ attitude and strong communication skills. Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite. What Is On Offer? As an industry standard, you can typically expect a competitive salary package and a positive working environment with strong possibilities for career development. We always have jobs for language speakers all over Europe, with many positions based in Portugal, Germany, Czech Republic, UK, Greece, Malta, Gibraltar, and many other locations. If you are interested in living in a new part of the world, please submit your CV to us for consideration. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.…

German Speaking Online Moderator Dublin, Ireland €28k per year bonus Working on behalf of one of the world’s leading job boards. Objective: The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile is as effective as possible to drive applications from job-seekers. It is important to maintain a good knowledge of the services the site provides and report all feedback on the client experience. Minimum Required Skills: Fluency in German and professionally proficient in English Excellent communication skills to include verbal, written and listening Ability to communicate complex concepts and issues effectively, selecting appropriate regional language and tone Strong attention to detail, organizational skills and ability to clearly document work performed Demonstrated work ethic, self-disciplined and professional demeanor Ability to be coached and to incorporate feedback  Proficiency in MS Office Experience in a content moderation, quality or contact center role desirable Competitive Salary plus Performance-Based Bonus Scheme Relocation Allowance up to €1000. 20 days annual holiday 9 statutory days…

Sprichst du Deutsch? Concentrix (ehem. Convergys) sucht für den Standort in Cluj deutschsprachige Kundenberater für Einstieg ab März – Teilzeit oder Vollzeit.  Wer wir sind: Concentrix gehört im Bereich Global Business Services zu den führenden Unternehmen und bietet außergewöhnliche Erfahrungen für Kunden, Mitarbeiter und Benutzer rund um mehr als 650 der weltweit besten Marken. Wir sind in über 40 Ländern präsent, unsere Belegschaft umfasst mehr als 225.000 Mitarbeiter, die mehr als 40 Sprachen sprechen, und wir streben danach, unsere Kunden auf dem Markt hervorzuheben und sie wettbewerbsfähiger zu machen. Mit unserer umfassenden Erfahrung von mehr als 40 Jahren verfolgen wir bei der Abwicklung der Geschäftstätigkeiten im digitalen Zeitalter einen neuen Ansatz. Wir arbeiten mit unseren Kunden zusammen, um nahtlose Services zur Kundeneinbindung, technologische Innovationen, Analysen, Prozessoptimierungen und Unternehmensverbesserungen anbieten zu können und bei jeder Interaktion mit Kunden den höchsten Mehrwert zu generieren Deine Aufgaben: Du betreust und berätst Kunden unseren Auftragsgebers Eingehende Anrufe werden von dir kompetent in deutscher bearbeitet Du beantwortest unseren Kunden Fragen zu Rechnungen, zum Vertrag oder zu techniscen Anliegen Dein Profil: Sehr gute Deutschkenntnisse Gute Kommunikationsfähigkeiten Starke Kundenorientierung und Lösungskompetenz Dein Einstieg in eine erfolgreiche Karriere! Ein attraktives neues Gehaltspaket und Vorteile Flexible, adaptierbare Arbeitszeiten und…

Astrea was founded in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients – one of the world leaders in the outsourcing business – we are looking for professional, career-oriented individuals to join our client`s team for the role of Telephone Support Specialist with Greek, Turkish, Czech, Romanian, Turkish, Dutch, Portuguese or German Requirements:* Proficiency in Greek, Turkish, Czech, Romanian, Turkish, Dutch, Portuguese or German* Good English;* Excellent communication skills required;* No prior experience required;* Ability to work under pressure with minimum supervision;* An approachable and helpful attitude. Our client offers:* Excellent salary and bonus scheme;* Full-time assignment, flexible working hours;* Professional growth;* International working environment. If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_TSS4). Only the shortlisted candidates will be contacted in a timely manner.All the information is protected…

Join TeamViewer as Human Resources Advisor and support our recruiting team with hiring and onboarding as well as our HR team with a wide range of HR tasks as we continue to grow our teams in the EMEA and APAC regions  Responsibilities Assist in talent acquisition and recruitment processes Be responsible for student recruiting and act as the HR contact for all students (interns, bachelor, masters) Manage the employee onboarding processes each month which include contacting all our new hires before their first day, coordinating the onboarding program and facilitating a smooth transition into the company Help organize training and development initiatives including managing our LMS in collaboration with our Trainers Coordinate and at times attend recruiting events/job fairs/open days Manage the HR merchandise Assist in the development and implementation of HR policies and guidelines Assist with the coordination, preparation and distribution of HR related reports and employee documentation Provide daily HR guidance to our managers and employees Degree in Human Resources or related field Proven experience as an HR Generalist and/or been part of a large team of HR/TA professionals Understanding of general HR policies and procedures Outstanding knowledge of MS Office. Experience with HRIS and ATS will be…

NOW HIRING Technical Support Consultant with French for McAfee Are you keen on technology?Are you excited to practice your language skills and develop yourself in a competitive area?Are you willing to improve your technical skills?Are you ready to take your career to the next level? Our team of dedicated professionals provides both Customer and Technical Support for home or home office users via phone, chat and remote sessions.  IF YOU HAVE: – Very good level of French– Good level of English– Basic technical knowledge and ability to multitask– Ability to present complex information in a simple and understandable way– Very good communication and customer service skills YOU WILL GET: – Excellent remuneration package and a lot of benefits such as food vouchers, compliments card, free coffee, multisport card, relocation package, Buddy program, additional health & life insurance and many more– Regular working hours (Monday-Friday) or an option for late/night shifts– Career development– Team Building activities– Great office location at Serdika Offices (48 Sitnyakovo Blvd.)– Eco friendly environment – Parking places for bikes– Free scheduled transportation to Serdika offices from Orlov Most. It’s not just a job, it’s your career.To apply sent your CV. Thu, 21 Feb 2019 15:53:14 +0100 Bulgaria…

For our multinational client in Budapest, we are looking for a French Speaking Cash Collection Analyst The cash collector is accountable for collecting Monies for all outstanding invoices before they become overdue and understanding the reasons of non-payments. This activity involves contacting the customers via different means of communication: e-mail, phone calls, use of customer portals. In case of a customer dispute, the credit controller’s responsibility is to route the issue to the department in charge of solving it, and to follow up on the resolution. Your task will be: To manage and collect the outstanding cash of business partners of the French region Solving problems and investigating issues via contacting account managers and sales To take responsibility for a section of debtors ledger To provide input to support decisions which improve quality, cost and people engagement As a senior member: To support and mentor the more junior colleagues Looking for process-improvement ideas Maintain and develop relationships within the organisation You are experienced in finance (1-2 years) preferably in Accounts Receivable or Cash Collection You can use MS Office and its applications, especially Excel You are fluent with French and have at least intermediate level of English You are interested in…