Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.Our partners are increasing continuously and their satisfaction is the best business card for us. Our client is one of the world BPO leaders. Having overachieved project goals and due to extensive workflow, our client is currently expanding a project. They need advanced speakers in Arabic, German, Swedish, French, Italian or Hebrew or Finnish. Key responsibilities:* Providing highest level of customer support via phone, chat and e-mail;* Handling and troubleshooting user support related questions;* Providing full customer care and making sure no client’s question is left without an appropriate answer. * Proficiency in Arabic, German, Swedish, French, Italian or Hebrew or Finnish;* Good English;* Outstanding communicative skills;* Focused on clients’ needs and requests;* Team spirit.  Our client offers:* Excellent salary;* Permanent job with a Labor contract;* Full-time assignment;* Attractive social benefits;* Advanced training programs;* Professional growth;* International working environment. If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send…

Spanish Speaking Customer Service – South Africa – €16k per year free accommodation for 3 months   Our client based in Cape Town, South Africa is currently recruiting for Spanish speaking Customer Service Advisors.   Exciting opportunity to live and work in the Southern Hemisphere. The work permit process can take 4-6 months, so if successful training and employment (at sister company) will take place in London until the work permit is granted (flight and aree ccommodation to London will be provided).  The client will pay for flights to London and Cape Town. Salary is equal to €16k per year, also 3 months accommodation provided on arrival free of charge. The role will involve dealing with customers over the phone, emails etc. Candidates should have some customer service experience and speak native level Spanish and had fluent English. A free flight back to Europe can be provided annually. Recruitment Direct is acting as a recruitment agency.     €16k – 18k per year free accommodation Sun, 20 Jan 2019 10:34:16 +0100 South Africa Western Cape Recruitment Direct Less than 18.000 € gross / year Permanent Agent Language/ Spanish, English Vai al sito

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.   Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Fluent or Native  Hebrew  + good English  Good technical skills and familiar with new technologies Very good knowledge of computers Previous experience would be an advantage Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace and competitive atmosphere Taxi transfer from the airport Flight ticket provided 2 weeks free hotel accommodation (breakfast included) Free Greek language courses Extra paid…

  Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us! For our location in Lisbon, Portugal we are currently looking for a German speaking Customer Service Representatives (male/ female) to join us in our contact center. As a CSR you will be responsible for handling hotel reservations, inquiries, outbound calls to hotels/guests to arrange special requests. About us: Arvato is an internationally networked outsourcing services provider. We are service providers with a passion and devote ourselves to the success of our customers. At Arvato, more than 70,000 employees in over 40 countries go to work each day to boost the success of business customers around the world and across a wide range of industries. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and individualized IT services. Your responsibilities: • Respond to customer inquiries regarding service and product related inquiries• Inform customer about specific products, services, policies and processes Your profile: • Excellent communication skills & high focus on customer satisfaction• Native language skills in…

  Bilingual Up-Selling Agents (Current / Existing Customers) – Swedish €24,000 commission (6 month contract role initially)     County Louth, Ireland   The Up-selling Agent is responsible for generating sales from existing customer orders. He or she will be assessed by the revenue generated from selling activities, number of orders entered and quality and accuracy of order entry. Upsell agents also work on outbound call campaigns to increase & generate revenue from existing & prospect customers who have ordered with the company in the past. Functions: – Calling customers from existing mail orders received – Entering & verify orders accurately on database –  Use sales techniques to convince the customers to increase their order quantity –  Working on projects to increase the company revenue from outbound call campaigns –  Any other duties/projects as directed by Senior Management   Skills/Attributes/Requirements: –  Minimum of 1 year of sales experience (experience using various communication channels such as chat, phone, email) –  Have previous experience within a sales environment, particularly direct sales and with a proven sales ability –  Highly motivated & target driven individual –  Ability to work under pressure –  Have the ability to work accurately & show good attention to…

Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences. With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service over 450 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 25 countries. Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. For our campaign – a world famous brand, we are looking for positive and enthusiastic Czech Speaking Technical Support Agent for Mobile Devices. Your Tasks: Communicate via chat and emails with existing customers in order to find the right solutions for their mobile devices Give information about the products Transfer more difficult inquiries to higher level if necessary Gain…

•Assistance and support to customers;•Follow up of the questions by phone and email;•Consistently provide solutions to consumers and deliver an exceptional customer experience. •Fluency in Swedish, or Norwegian, or Danish, or Finnish•Speak English for training and coordination purposes;•Willingness to provide the best service;•Sense of organization and discipline;•Good communication;•Team player Possibility to work with prestigious brands;Long term career opportunities;A team ready to help you to develop and grow;Modern working environment with different nationalities and cultures to work every day;Performance and permanence bonus;Competitive salary and Accomodation help Thu, 10 May 2018 13:57:45 +0200 Portugal Lisbon ADECCO RECURSOS HUMANOS Permanent Agent Language/ Danish, Swedish, Finnish, Norwegian Vai al sito