German Collection Officer in Berlin Would you like to join a fast-growing, modern company in the centre of Berlin? Are you service-oriented, eager to learn, positive and motivated? If so, we have an amazing job opportunity for you!   Why move to Berlin? Did you know that Berlin is actually bigger in surface than Paris? The city is spacious because it has less inhabitants and offers many green, open spaces. Berlin is a city with great contrasts between historical monuments, modern architecture and street art, giving it an eclectic and unique atmosphere. The capital is also known for its great variety of sights and attractions, its flourishing music- and art scene and a relaxed yet fast-paced way of life. Freedom thrives in Berlin, and together with the many possibilities to easily explore the city's culture, every type of expat will feel right at home!   About the position Our client is a pioneer in the field of banking services, financial technology and mobile lending. They are currently looking for German Collection Officers to join their international, open-minded team in the vibrant capital of Germany. As a German Collection Officer you are responsible for performing phone calls and e-mails to customers…

Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more! Placement: Berlin, Germany. How’s your workday? A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities. Responsibilities: Phone calls and e-mails to customers that are past due on their loans, Negotiating and motivating customers to repay their debts. Interview reasons for delays in payments. Establishing agreements on debt payments, based on customers' financial situation. Constant monitoring of payment agreements. Finding and updating data to debtors (skip tracing). Registering in computer programs Collections activities. Would you like it here?We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time…

The Credit Collections Representative will administer collections of outstanding accounts and related account receivables functions, which will result in the team meeting/exceeding targets. Specific Responsibilities:• Review, document and maintain records of customer terms of sale and allowances, ensure the customer set up in SAP is correct• Identify, investigate and recommend action concerning overdue accounts• Communicate with Customer Service/Sales departments concerning resolution of accounts outstanding after a predetermined period following invoicing• Investigate and secure payment arrangements with customers which are suitable and realistic to both parties• Reconcile major customer accounts on a regular basis• Review and resolve issues relating to customer deductions/short payments, issuing of credit notes• Follow up promptly on A/R inquiries from other areas of the company• Perform routine credit checks on new accounts and obtain supplementary information if required• Approve sales orders in accordance with company guidelines• Cash application in SAP• Answer all accounts receivable related inquiries promptly and efficiently• Printing and mailing of all customer invoices on a daily basis, ensure transmission of invoices via customer web applications• File all related documentation• Responsible for the full accounts receivable ledger for customers including monthly closing activities and accruals posting• AR aging report• Other duties as required or assigned…

Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more!   How’s your workday? A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities. Responsibilities: Phone calls and e-mails to customers that are past due on their loans, Negotiating and motivating customers to repay their debts. Interview reasons for delays in payments. Establishing agreements on debt payments, based on customers' financial situation. Constant monitoring of payment agreements. Finding and updating data to debtors (skip tracing). Registering in computer programs Collections activities.   Would you like it here? We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time convince…

As an Italian Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem-solving and customer service to a new level. As a Collections Agent you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.  The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused. Fluent Italian and English are required for this role. Responsibilities:•    Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing•    Construct individually tailored solutions while…

As a French Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. As a Collections Agent you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.  The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused. Fluent French and English are required for this role. Responsibilities:•    Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing•    Construct individually tailored solutions…

REED is seeking a candidate with a passion for accounting. We are working on an AR position for the French/German/Italian/Spanish/Dutch market in a small shared service centre, close to Prague city centre. The opportunity is just knocking on your door! Responsibilities * Maintain accurate records about the customer payment status* Organize cash collection activities to maximize cash receipts and reduction of delinquency* Manage cash application of wire payments, cheques, letters of Credit and promissory notes* Manage deductions, matching with appropriate credit notes, and managing their discrepancies* Conduct clearing of unallocated payments* Active cooperation with local sales teams regarding new and existing debit notes* Monitor unresolved high value disputed invoices* Perform dunning process and follow up accordingly* Engage in monthly debtors overview* Ensure compliance with SOX and internal rules and regulations* Assist the management in ad-hoc tasks and special projects   Qualifications * English minimum B2 + French/German/Italian/Spansh/Dutch at least C1* Some experience in accounts receivable – minimum of 1 year of corporate Collections experience* Degree or diploma in finance/accounting and applicable knowledge* Understanding of general accounting principles* Experience with SAP is an advantage* Attention to detail and accuracy* Strong verbal and written communication skills* Team player  Benefits * Competitive salary…

Credit Controller NonStop Recruitment, one of the fastest growing recruitment firms in Europe, has an equal passion for connecting top talent with top employers as it has for training top talent for itself. This is an internal position with NonStop Recruitment; the employee will support the finance team covering several entities and also support other internal stakeholders. We are looking for a communicative, independent and reliable professional with excellent attention to detail; who would like to work in an international environment, and to be part of the ongoing company's success and growth on international level. As a member of the Operations team you will drive your team to achieve our mission of 'With care and passion we focus on continuous improvement to provide accurate, reliable and efficient operational services to each employee, client, contractor and candidate'. Duties / Responsibilities: Drive and support debt collection strategy Analyse customer account balances and prioritize debt recovery. Investigate and resolve customer issues and disputes Correspond and with customers (direct contact over the phone and also by e-mail) Work with Sales department to ensure customer relationships are maintained. Escalate long outstanding balances to Head of Finance Investigate disputes Receive and respond to customer requests, inquiries…

Our client is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace We have an exciting opportunity for a Norwegian speaker to join our International Financial Service Center as a Credit and Collections Associate for one of our clients. The role covers all aspects of collections activity including cash collection, account management, customer relations and controls. This will be done through implementation of all Account administration, payment demand and Collection activities for sales through multiple revenue streams (NSO, ORS, XF and…

Maximize cash collections for clients and collecting to the targets set To work through daily call lists in a timely manner averaging 40 outbound calls per day Ensuring all customer queries are passed onto the query resolution team with full details to ensure a prompt turnaround Flexible approach to workload to ensure cover if another member of the team is out of the office Send out daily system generated reminder letters and monthly statements Any adhoc duties which may arise Responsible for assigned accounts Excellent written and verbal communications skills in English, French (C1) and Spanish (B1-2) Detail focused ensuring they follow up all unresolved matters and record data accurately Target driven Firm but patient approach, strong objection handling skills Advanced Microsoft skills including Word, Excel Oral and written communication skills Interpersonal skills Basic decision-making ability A sense of urgency – Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment.  Keeping the initiatives moving.  Repeat. A passion for customer success – Be responsive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless.  Work as One Infor. A thirst for innovation – Be curious. Be a…