As a Collections Specialist you will be working in the collections division and reporting to the collections manager. You will be responsible for: The core function of this role provides a wide range Collection and Sales Support services to assigned countries. The Collections Specialistis responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, to support in disputes resolution and to reduce accounts receivable delinquency. – Minimize bad debt risk, maximize accounts receivable collections– Reviewing open accounts for collection efforts– Conduct collection calls to collect Accounts Receivables– Mail correspondence to customers to encourage payment of overdue receivables– Negotiate customer disputes to resolution and documents root cause– Develop relationships with internal/external customers– Maintain accurate collection files– Identify issues attributing to account delinquency and discuss them with the Credit Manager– Review and monitor assigned accounts and all applicable collection reports– Provide timely follow-up on payment arrangements– Participate in process improvement projects, and support other management directives as prescribed We are looking for a person with the following qualifications, experience and skills: Qualifications:– Have a native level of Danish. – Have excellent English or Spanish. Experience:– Demonstrated effective customer service skills, preferably 1-2 years' experience in…

For our multinational client in Budapest, we are looking for a French Speaking Cash Collection Analyst The cash collector is accountable for collecting Monies for all outstanding invoices before they become overdue and understanding the reasons of non-payments. This activity involves contacting the customers via different means of communication: e-mail, phone calls, use of customer portals. In case of a customer dispute, the credit controller’s responsibility is to route the issue to the department in charge of solving it, and to follow up on the resolution. Your task will be: To manage and collect the outstanding cash of business partners of the French region Solving problems and investigating issues via contacting account managers and sales To take responsibility for a section of debtors ledger To provide input to support decisions which improve quality, cost and people engagement As a senior member: To support and mentor the more junior colleagues Looking for process-improvement ideas Maintain and develop relationships within the organisation You are experienced in finance (1-2 years) preferably in Accounts Receivable or Cash Collection You can use MS Office and its applications, especially Excel You are fluent with French and have at least intermediate level of English You are interested in…

Description DEUTSCHSPRACHIGE MITARBEITER IM FINANZBEREICH GESUCHTEuropcar Services ist das europaweite Service Center in Oeiras, Portugal. Seit der Eröffnung in 2014 werden hier 3 End-to-End Prozesse für die Europcar Group übernommen und bearbeitet: Order-to-Cash, Procure to Pay und Record to Report. Durch das schnelle Wachstum, was die Prozesse und Anzahl der Mitarbeiter betrifft, zählt Europcar Services, mit über 360 Mitarbeitern, zu einem der größten Standorte der Gruppe. Unsere Mission: Hochwertige Finanzdienstleistungen liefern; Harmonisierte und erweiterte Leistungen anbieten; Finanziellen Mehrwert liefern; Effektivität unseres Geschäftssystems maximieren; Service-orientierte Mitarbeiter langfristig gewinnen. Unsere Vision: Prozesse anpassen, um herausragende kosten-effektive, flexible und verlässliche Dienstleistungen in allen Ländern zu liefern.   Das Beste: Wir suchen dich! Warum wollen wir dich? Wenn du Deutsch sprichst und in einer Back-Office Umgebung arbeiten möchtest, mit Verantwortung, Deadlines, Zahlen und Menschen, dann suchen wir genau dich. Warum Europcar Services? Weil wir nicht nur ausgezeichnete Arbeitsumgebungen und -bedingungen bieten, sondern auch eine herausfordernde und spannende Erfahrung. Wir bieten dir ein Training, Lebensqualität (unser Büro ist 10 min. vom Strand entfernt), Sicherheit und die Möglichkeit zu wachsen.   Werde Teil unseres Teams – zusammen machen wir einen Unterschied! Wir warten auf DICH.   Requirements Weißt du  mit den Wörtern Accounts Payable, Accounts Receivable,…

German Collection Officer in Berlin Would you like to join a fast-growing, modern company in the centre of Berlin? Are you service-oriented, eager to learn, positive and motivated? If so, we have an amazing job opportunity for you!   Why move to Berlin? Did you know that Berlin is actually bigger in surface than Paris? The city is spacious because it has less inhabitants and offers many green, open spaces. Berlin is a city with great contrasts between historical monuments, modern architecture and street art, giving it an eclectic and unique atmosphere. The capital is also known for its great variety of sights and attractions, its flourishing music- and art scene and a relaxed yet fast-paced way of life. Freedom thrives in Berlin, and together with the many possibilities to easily explore the city's culture, every type of expat will feel right at home!   About the position Our client is a pioneer in the field of banking services, financial technology and mobile lending. They are currently looking for German Collection Officers to join their international, open-minded team in the vibrant capital of Germany. As a German Collection Officer you are responsible for performing phone calls and e-mails to customers…

Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more! Placement: Berlin, Germany. How’s your workday? A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities. Responsibilities: Phone calls and e-mails to customers that are past due on their loans, Negotiating and motivating customers to repay their debts. Interview reasons for delays in payments. Establishing agreements on debt payments, based on customers' financial situation. Constant monitoring of payment agreements. Finding and updating data to debtors (skip tracing). Registering in computer programs Collections activities. Would you like it here?We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time…

The Credit Collections Representative will administer collections of outstanding accounts and related account receivables functions, which will result in the team meeting/exceeding targets. Specific Responsibilities:• Review, document and maintain records of customer terms of sale and allowances, ensure the customer set up in SAP is correct• Identify, investigate and recommend action concerning overdue accounts• Communicate with Customer Service/Sales departments concerning resolution of accounts outstanding after a predetermined period following invoicing• Investigate and secure payment arrangements with customers which are suitable and realistic to both parties• Reconcile major customer accounts on a regular basis• Review and resolve issues relating to customer deductions/short payments, issuing of credit notes• Follow up promptly on A/R inquiries from other areas of the company• Perform routine credit checks on new accounts and obtain supplementary information if required• Approve sales orders in accordance with company guidelines• Cash application in SAP• Answer all accounts receivable related inquiries promptly and efficiently• Printing and mailing of all customer invoices on a daily basis, ensure transmission of invoices via customer web applications• File all related documentation• Responsible for the full accounts receivable ledger for customers including monthly closing activities and accruals posting• AR aging report• Other duties as required or assigned…

Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more!   How’s your workday? A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities. Responsibilities: Phone calls and e-mails to customers that are past due on their loans, Negotiating and motivating customers to repay their debts. Interview reasons for delays in payments. Establishing agreements on debt payments, based on customers' financial situation. Constant monitoring of payment agreements. Finding and updating data to debtors (skip tracing). Registering in computer programs Collections activities.   Would you like it here? We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time convince…

As an Italian Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem-solving and customer service to a new level. As a Collections Agent you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.  The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused. Fluent Italian and English are required for this role. Responsibilities:•    Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing•    Construct individually tailored solutions while…

Buscamos profesionales con experiencia en gestión de cobros o en entorno Call Center para iniciar su carrera profesional en un entorno dinámico y multinacional. Te incorporarás dentro del Shared Service Center de Ricoh Europe como Gestor/a de cobros. Nuestro cliente es Ricoh Spain, compañía tecnológica global especializada en equipamiento digital para la oficina, soluciones de impresión de alta producción, sistemas para la gestión de documentos y servicios TIC. Con sede en Tokio, el Grupo RICOH opera en más de 200 países y regiones. Ricoh España, cuenta con más de 1600 colaboradores repartidos en 15 delegaciones territoriales y más de 120 distribuidores oficiales. Con una facturación de 213 millones de euros, nuestra compañía es una de las más importantes de la región europea. Buscamos profesionales para iniciar su carrera profesional en un entorno dinámico y multinacional. Te incorporarás como Gestor de cobros para clientes españoles, dentro del Shared Service Center Europeo de Ricoh España. Principales responsabilidades:-Gestión de peticiones administrativas de cliente-Gestión de abonos y facturación manual, cumpliendo con la política de autorizaciones definidas en la OpCo-Modificación de contratos (correcciones, cambio de condiciones…)-Interactuar con el resto de Departamentos para solventar las incidencias y modificar las condiciones de los contratos, datos del cliente,…

Our client, an international company with its SSC based in Prague, is migrating new processes to Prague and therefore seeking for a new Credit Collections with English or English and Italian. You will be responsible for collection and credit activities for Italian speaking markets, resolving customer queries via phone and email, following up timely on overdue payments, preparing and dispatching customer statements etc. You will be also reviewing credit limits and setting up company credit policy.  You are a perfect fit for this position if your Italian and English are at communicative level. A successful candidate should have at least 1 year of experience in AR or Credit agenda. Experience in working with SAP is a plus.  Our client offers not only the stable international environment but also an opportunity of a professional and personal growth. You will receive a number of benefits, such as flexi hours, home office option, meal vouchers, flexipass and competitive salary. Tue, 06 Feb 2018 10:25:40 +0000 Czech Republic Prague Permanent Credit/Collections Language/ English, Italian Vai al sito