As a French Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. As a Collections Agent you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.  The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused. Fluent French and English are required for this role. Responsibilities:•    Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing•    Construct individually tailored solutions…

Credit & Collections Analyst Job DescriptionAre you looking for a challenging finance role? Become part of our O2C team and start in a vibrant environment, in which you can make a major contribution to process improvements. We are looking for two outstanding finance talents: one native Norwegian for our Nor Lines portfolio and someone who is both fluent in Dutch and English. We challenge you to be accurate and focused on details, while maintaining the overview. Achieve and maintain operational excellence as a Credit & Collections Analyst Our Finance Operations department is growing, both in quality, as well as volume. We must continue to improve the effectiveness of our processes. To do so, you will join the Order to Cash team within our Finance Operations department in Rotterdam, the Netherlands. You will be responsible for our full credit risk cycle, including approval, prevention, early collections and repayment agreements. Your goal? Safeguard a profitable portfolio and a healthy working capital. Our portfolio of customers is internationally oriented. Therefore, fluency in English – both verbally and in writing – is crucial. Traveling outside of our office in Rotterdam might be required for training and the implementation of new procedures. Your job as…

Our client, a leading online bank and financial institution with Nordic roots is looking to extend their collections team in the heart of Berlin. If you’re looking for a flexible job where your interpersonal skills and smart personality is key, then look no more!   How’s your workday? A Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering all collections activities. Responsibilities: Phone calls and e-mails to customers that are past due on their loans, Negotiating and motivating customers to repay their debts. Interview reasons for delays in payments. Establishing agreements on debt payments, based on customers' financial situation. Constant monitoring of payment agreements. Finding and updating data to debtors (skip tracing). Registering in computer programs Collections activities.   Would you like it here? We’re looking for an extrovert personality that knows how to treat people in a great way and at the same time convince…

What you will do Credit & Collections Analyst is the right position for you if you would like to take over the role that is close to business and finance. In our Business Centre this position belongs to Order-To-Cash (OTC) department. We are responsible for credit risk evaluation and collection of past due amounts from the customers. We are the first point of contact for situations related to accounts receivable and we are driven by our cash related goals. How you will do it Credit Analysis activities: Perform and coordinate all necessary activities in the field of credit management Analyze credit limit assessment requests Communicate with credit rating agencies in order to get the data about customer’s creditworthiness Perform annual review of credit limit Validating documentation and customer information needed to perform the credit check and account setting   Collections Activities: Build a strong relationships with a stable portfolio of the customers Prevent escalations via proactive investigation and communication with customers regarding any discrepancies on customers’ accounts Solve any issues your customers might have and process appropriately the supporting documentation for refunds, legal placement & lien placement Collect the past due amounts and actively negotiate with our slow paying customers…

We are looking for a Collections Specialist to work at a global leading company within the chemical sector. This person will be responsible for providing a wide range Collection and Sales Support services to assigned countries. Excellent business communication and experience in customer service or collections required. Our client is a global leader within the chemical sector.   As a Collections Specialist you will be working in the collections division and reporting to the collections manager. You will be responsible for: The core function of this role provides a wide range Collection and Sales Support services to assigned countries. The Collections Specialistis responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, to support in disputes resolution and to reduce accounts receivable delinquency. – Minimize bad debt risk, maximize accounts receivable collections– Reviewing open accounts for collection efforts– Conduct collection calls to collect Accounts Receivables– Mail correspondence to customers to encourage payment of overdue receivables– Negotiate customer disputes to resolution and documents root cause– Develop relationships with internal/external customers– Maintain accurate collection files– Identify issues attributing to account delinquency and discuss them with the Credit Manager– Review and monitor assigned accounts and…

Estamos buscando un/a Administrativo/a con Francés Alto para la compañía. La persona será responsable de gestionar peticiones administrativas de los clientes principalmente. Se requiere un alto nivel de francés y experiencia en administración. Nuestro cliente es una compañía tecnológica global especializada en equipamiento digital para la oficina, soluciones de impresión de alta producción, sistemas para la gestión de documentos y servicios TIC. Con sede en Tokio, el Grupo opera en más de 200 países y regiones. La empresa cuenta con más de 1600 colaboradores repartidos en 15 delegaciones territoriales y más de 120 distribuidores oficiales. Con una facturación de 213 millones de euros, nuestra compañía es una de las más importantes de la región europea. Las tareas a realizar serían las siguientes: – Gestión de peticiones administrativas de cliente – Gestión de abonos y facturación manual, cumpliendo con la política de autorizaciones definidas en la OpCo (compañía) – Modificación de contratos (correcciones, cambio de condiciones…) – Interactuar con el resto de Departamentos para solventar las incidencias y modificar las condiciones de los contratos, datos del cliente, etc… Estamos buscando una persona que cumpla con los siguientes requisitos:  Educación: -Licenciatura en ADE o Económicas o similar (min. 1-2 años de experiencia profesional)…

Nuestro cliente es Ricoh Spain, compañía tecnológica global especializada en equipamiento digital para la oficina, soluciones de impresión de alta producción, sistemas para la gestión de documentos y servicios TIC. Con sede en Tokio, el Grupo RICOH opera en más de 200 países y regiones. Ricoh España, cuenta con más de 1600 colaboradores repartidos en 15 delegaciones territoriales y más de 120 distribuidores oficiales. Con una facturación de 213 millones de euros, nuestra compañía es una de las más importantes de la región europea. Buscamos profesionales para iniciar su carrera profesional en un entorno dinámico y multinacional. Te incorporarás como Gestor de cobros para clientes franceses, dentro del Shared Service Center Europeo de Ricoh España. Principales responsabilidades:-Gestión de peticiones administrativas de cliente-Gestión de abonos y facturación manual, cumpliendo con la política de autorizaciones definidas en la OpCo-Modificación de contratos (correcciones, cambio de condiciones…)-Interactuar con el resto de Departamentos para solventar las incidencias y modificar las condiciones de los contratos, datos del cliente, etc-Seguimiento del cobro de las facturas de los clientes asignados: gestión de deuda, identificación de morosidad y escalado de situaciones de conflicto Formación y experiencia mínima requerida:-Bachillerato o formación profesional con un mínimo de 2 años de experiencia…