As a Collections Agent, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. As a Collections Specialist you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions. The Collections Agent will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do. As a Collections Agent, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused.  Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing  Construct individually tailored solutions while being in compliance with all local laws and…

We are recruiting a Collections Specialist with Arabic and English for a multinational company which offers possibilities of professional growth.  As a Collector your main responsibilities will be: -To minimize Business investment in receivables-Minimize interest losses on outstanding amounts-To maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines-To balance the potential profit with potential risk in granting and collecting credit to our customers-Ensure timely collections of outstanding balances from customers according to the company’ credit & collections escalation policy-Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate-Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation-Support and be backup for other collector’s associates-Liaise with the credit & collections team lead about all credit issues-Keep accurate and up to date logs of individual customer information  We are looking for a person with the following qualifications, experience and skills: Experience required: -Handling high levels of incoming calls activity, preferably in the area of Credit & Collections-Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments Languages:…

COLLECTIONS ANALYST   REED is representing international company based in Bratislava. Our clients is currently extending its business and is looking for candidates for the position COLLECTIONS ANALYST. In this role you will be responsible for monitoring payments, communication and business administration. If you speak fluent English and have prior knowledge with collections you might be the right candidate. As a Collections Analyst you will be responsible for: • Taking care of complex customers´ portfolio • Managing collections process • Analyzing aging debt reports • Communication with customers • Support for other finance processes As a Collections Analyst you should have:   • Fluent English, both written and spoken • At least 2 years experience with collections • Good knowledge of MS Office and any ERP system • Perfect communication skills, time-management • Experience with reconciliations is a must Our client offers:   • Relocation package • Competitive salary and benefits package • Friendly enviroment in stable international company • Extra holiday • Meal vouchers• Opportunity to develop your skills and career • Flexible working hours    Location: BratislavaStarting date: negotiable Fri, 09 Feb 2018 14:06:22 +0000 Slovakia To negotiate Permanent Credit/Collections Language/ English Vai al sito

SPECIALIST OF COLLECTIONS   REED is representing international company based in Bratislava. Our clients is currently extending its business and is looking for candidates for the position SPECIALIST OF COLLECTIONS. In this role you will be responsible for monitoring payments, communication and business administration. If you speak fluent English and you are available for career opportunity this is perfect position for you. As a Specialist of Collections you will be responsible for: • Invoice administration • Payment processing and monitoring • Communication with customers • Analyzing debt reports • Work on internal finance projects As a Specialist of Collections you should have: • Communicative personality – excellent and effective verbal and written communication skills • Experience in collections, customer service, AP/AR or related experience is an advantage • Fluency in English • Secondary/University education • Good knowledge of MS Office Our client offers:   • Relocation package • Competitive salary and benefits package • Friendly enviroment in stable international company • Extra holiday • Meal vouchers• Opportunity to develop your skills and career • Flexible working hours   Location: BratislavaStarting date: negotiable Fri, 09 Feb 2018 13:59:47 +0000 Slovakia To negotiate Permanent Credit/Collections Language/ English Vai al sito

Buscamos profesionales con experiencia en gestión de cobros o en entorno Call Center para iniciar su carrera profesional en un entorno dinámico y multinacional. Te incorporarás dentro del Shared Service Center de Ricoh Europe como Gestor/a de cobros. Nuestro cliente es Ricoh Spain, compañía tecnológica global especializada en equipamiento digital para la oficina, soluciones de impresión de alta producción, sistemas para la gestión de documentos y servicios TIC. Con sede en Tokio, el Grupo RICOH opera en más de 200 países y regiones. Ricoh España, cuenta con más de 1600 colaboradores repartidos en 15 delegaciones territoriales y más de 120 distribuidores oficiales. Con una facturación de 213 millones de euros, nuestra compañía es una de las más importantes de la región europea. Buscamos profesionales para iniciar su carrera profesional en un entorno dinámico y multinacional. Te incorporarás como Gestor de cobros para clientes españoles, dentro del Shared Service Center Europeo de Ricoh España. Principales responsabilidades:-Gestión de peticiones administrativas de cliente-Gestión de abonos y facturación manual, cumpliendo con la política de autorizaciones definidas en la OpCo-Modificación de contratos (correcciones, cambio de condiciones…)-Interactuar con el resto de Departamentos para solventar las incidencias y modificar las condiciones de los contratos, datos del cliente,…

Our client, an international company with its SSC based in Prague, is migrating new processes to Prague and therefore seeking for a new Credit Collections with English or English and Italian. You will be responsible for collection and credit activities for Italian speaking markets, resolving customer queries via phone and email, following up timely on overdue payments, preparing and dispatching customer statements etc. You will be also reviewing credit limits and setting up company credit policy.  You are a perfect fit for this position if your Italian and English are at communicative level. A successful candidate should have at least 1 year of experience in AR or Credit agenda. Experience in working with SAP is a plus.  Our client offers not only the stable international environment but also an opportunity of a professional and personal growth. You will receive a number of benefits, such as flexi hours, home office option, meal vouchers, flexipass and competitive salary. Tue, 06 Feb 2018 10:25:40 +0000 Czech Republic Prague Permanent Credit/Collections Language/ English, Italian Vai al sito

Would you like to live in the Capital of Central Europe? Prague will amaze you with its low cost of living, great nightlife, large expat community and wonderful architecture! Also, you will have the chance to start a career in one of the top multinational companies. Are you excited? About the company: Our client is a big multinational present in 120 countries, which solves unmatched services in strategy, consulting, digital, technology and operations. They partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, they deliver transformational outcomes for a demanding new digital world. This role involves: Analyze customer account balances Investigate and resolve customer issues Correspond and negotiate with customers (direct contact over the phone and also by e-mail) Write off uncollectible balances Research and process disputes/deductions Receive and respond customer requests and inquiries Maintain bad debt reserves & allowances Prepare Accounts Receivable reporting Assess New Customer Credit Risk Monitor Existing Customer & Portfolio Credit Risk Maintain customer master data structure Advanced level of German and English (both written and spoken) Strong communication skills (both spoken and…