Voxpro powered by TELUS International is an award winning outsourcing company that is changing the way businesses approach customer experience.To deliver upon our belief system, we build team of people who share our perspective and passion. Our success is our people. We believe in supporting talent and encouraging our employees to grow. If you are creative, curious, and passionate about providing beautiful customer experience and motivated to make a difference, then this is an excellent opportunity for you to join our team and be part of really making a difference at Voxpro.   As a Customer Experience Specialist in our Airbnb account, you will be providing support to Airbnb customers in French and Englishthroughout their travelling experience with Airbnb. You will be promptly and efficiently dealing with customers who will contact you via inbound calls and emails/messages. You will manage all Airbnb customers requests, changes and cancellations as necessary, troubleshoot, providing information and solutions to customers and do so with the highest standards of professional customer care. Ability to write and speak fluently, clearly and concisely in English and Dutch is essential! Excellent problem-solving abilities Empathetic and can communicate in a caring and friendly manner Strong time management skills and motivation to exceed expectations Enjoy working in a fast-paced…

Hungarian Customer Service Jobs in Athens Greece Immediate Interviews!  Our Client was Established in 1989, the very first company to introduce contact center outsourcing provision in Greece and by far the largest in the local market. It started becoming a major Multilingual destination for Europe, the Middle East, and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.  What would you do: -Receive inbound calls, Emails and Chats from consumers requiring product support -Maintain, analyze, troubleshoot and attempt repair of all products -Investigate issues and solve problems; performing root cause analysis in the effort to provide permanent resolutions -Speak clearly and inform accordingly the consumers -Manage the length of the calls ensuring minimum consumer inconvenience -Stay current with system information, changes, and updates    What we are looking for: -Customer Service and Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions while guiding users through step-by-step solutions. -Clear communication and soft skills (written + verbal) -The capability of handling demanding clients and stressful situations -Demonstrate effective communication and politeness during the call -Effective listening skills -Knowledge Retention + Attention to Detail   Offer: -Bonus': 100.00€-200.00€ -Relocation package: Flight ticket, taxi from the airport, 2 weeks hotel accommodation…

DESIGN SOLUTIONS TO DRIVE SAFE LIVING AND QUALITY OF LIFE If your passion is excellent customer service, you face challenges head on and love solving problems – we are creating your dream job now! Honeywell invents and manufactures technologies that address some of the world’s most critical challenges around energy, safety, security, productivity and global urbanization. We are uniquely positioned to blend physical products with software to support connected systems that improve buildings, factories, utilities, and aircraft, and that enable a safer, more comfortable and more productive world. Our solutions enhance the quality of life of people around the globe and create new markets and even new industries. At Honeywell, the Customer Experience Specialist is responsible for delivering an extraordinary customer experience by serving as the primary customer point of contact. We want you to handle the end-to-end customer experience so you will have the ownership of the process and be able to see the results of your work instantly. You will be supporting customers from various countries across Europe and will have a chance to use your language capabilities on day to day basis. You have: Bachelor’s degree (or equivalent education or experience in similar roles) Experience working in a customer-facing role will be an asset Experience in B2B customer support and…

Home of prehistoric temples, world class scuba diving, and rock formations that are famous around the world, Malta packs huge excitement and diversity into a tiny island. Located south of Sicily, Malta experiences mild winters and hot summers, boasting 300 days of sunshine a year that fill the ancient streets. Once you visit, you’ll start to understand why the first season of Game of Thrones was filmed here and why so many people fall in love with this little island.   We are currently looking to hire a German speaking Customer Service Agent to be based in Malta and experience all that it has to offer. Coupled with friendly locals, an affordable cost of living, and career development opportunities, Malta presents an exciting opportunity for German speakers at this time.   Job Description: Speak to customers via phone, email, and live chat to answer questions and generally help them out. Keep accurate records of customer accounts and escalate issues internally as and when needed. On occasion your language skills might be utilized for translations as well. Job Requirements: The ability to speak and write German at a native level, along with a fluent level of English. A positive ‘can-do’ attitude…

Modis is an international company, part of the Adecco Group family, which provides IT outsourcing services and solutions to customers from all over the world.  With more than 13 years of experience on the local market, in Modis Bulgaria, we effectively deliver IT Service Desk, including 1st and 2nd level technical support, customer support, incident lifecycle management. Currently, there are around 700 people working in our Global Service Desk in Sofia.For the past several years we've successfully worked with our global partner DXC Technology in Sofia, with several projects where we're a managed services provider or a professional staffing partner. Today we are giving you the chance to build a career in two of the biggest corporations worldwide at the position of Customer Service Representative with Hungarian and English language:  As a Customer Service Representative you will be responsible for:  Handle Hungarian speaking customers Focus on customer expectations and satisfaction Consult clients about the specifications of the company's products Protect confidential and sensitive information and materials Collaborate with other team members to provide high-quality support If you are: Fluent in Hungarian and have good English skills Proficient in Microsoft Office Keen on communicating with customers Fast learner A team player You will get: Upskilling Training Programs Recognition awards Additional health…

Video Content Analyst with Swedish Job location: Greater Lisbon, Portugal Working hours: 2 shifts, 5 days/week   Do you love social media? Are you a fan of vlogging or constantly looking to videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for the world's best-loved video-sharing website. Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making? Apply now, start your career supporting this exciting team.   Day-to-day responsibilities: Review user reports regarding website content Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner Make well-balanced decisions and help resolve inquiries to defined policies and procedures Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community Review sensitive content, sometimes involving graphic or disturbing subject matter Your profile:   Fluency in Swedish (at least C1 level, ideally native) B2 level of English Availability to work in shifts and weekends Excellent communication (verbal and written) and interpersonal skills Quick learner and adaptable to learn new…

Are you interested in helping people solve their technical issues?Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.We're seeking for a Helpdesk Analyst to join our Service Desk team for one of our prestigious customers. The company:Computacenter is an international company with a multicultural environment. We've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward.Our Global Service Desk, based in the city of Barcelona, close to the metro stations: Marina, Glories and Bogatell, employs over 600 people from more than 40 different nationalities. We fully embrace diversity!We put customers first, and we'll trust you to find and deliver the right technical support to maintain our reputation for prompt and responsive service. Your role:Part of a friendly team you'll be responsible for finding practical solutions to IT problems. You'll enjoy an environment where people support and respect each other, while doing the following tasks:· Respond to incoming calls and emails and logging them in our ticketing system (30/40 a day)· Troubleshoot the IT issues users…

  Möchtest du für einen Global Player tätig werden der bereits mehrfach als einer der besten Arbeitgeber in Europa ausgezeichnet wurde? Suchst du einen sicheren Arbeitsplatz mit exzellenten Entwicklungs- und Aufstiegsmöglichkeiten? Möchtest du im Herzen von Berlin in einem hochmodernen Büro arbeiten mit der Chance, innovativste Technologien zu nutzen?  Wir suchen zur Verstärkung unseres Teams in Berlin-Wilmersdorf Mitarbeiter Kundenservice (m/w), die telefonisch und per E-Mail Anfragen bezüglich der Kontosicherheit unserer Kunden kompetent und freundlich beantworten. WAS SOLLTEST DU SCHON MITBRINGEN, UM SCHNELL MIT UNS ERFOLGE ZU FEIERN…   1. Du bist eine positive Person, die Probleme und Anfragen zügig, einfühlsam und freundlich bearbeitet 2. Du stellst die Bedürfnisse unserer Kunden in den Mittelpunkt und verfügst über erste Erfahrungen im Serviceumfeld 3. Du bist ein ausgeprägtes Kommunikationstalent und kannst Gespräche gezielt und lösungsorientiert gestalten 4. Die Fähigkeit, dich in einem schnelllebigen, vielfältigen und zielorientierten Teamumfeld zu integrieren und zu entwickeln 5. Du bist kreativ und liebst es, Herausforderungen zu bewältigen sowie pragmatische Lösungen zu entwickeln   6. Die Fähigkeit, neue Software Programme und Applikationen zu lernen und anzuwenden 7. Du besitzt fließende Deutschkenntnisse 8. Und vor allem möchtest du mit einem jungen und wachsenden Unternehmen erfolgreich sein und deine persönliche Karriere schrittweise…

Our customer is a corporation with many different offices around the world. For their Wroclaw office (Poland) we are recruiting a: Digital Customer Care Representative for the Spanish market The ideal candidate likes to support customers via phone and email, he has good communication skills and he is patient and resilient. Moreover he speaks English at B2 level and another language (Spanish) at C1 and he likes to work in a dynamic international environment. Responsibilities Managing incoming calls, emails and customer service inquiries Assessing customer’s business needs Handling customer complaints and answering to questions regarding digital services Build sustainable relationships with customers Being proactive when proposing new services to existing customers English B2 and Spanish C1 Great communications skills Customer focus Easy to work with Nice to have a previous experience in similar roles dealing with customers Great computer skills Team working skills Flexibility and Resiliency Permanent contract/temporary contrat (1 year) International environment Introductory training to the company Great company environment (many company events and parties to increase the team spirit) Clear career pattern Private medical insurance Quarterly bonus Fri, 08 Mar 2019 21:51:20 +0100 Poland IT SELECTA Permanent Customer Service Language/ Spanish, English Vai al sito

Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world. Now we are helping our key client to find bight professionals for the role of Technical Support Specialist with Czech. Responsibilities: Level 1 Technical Support Specialist provides technical support for their client's (world biggest computer technology company) basic support customers. Diagnosing computer trouble by telephone, or remote help customers to solve the hardware and software problems. Fluent command of Slovak and English; Previous experience in customer service or technical support is an advantage; Knowledge of computing technology is an advantage; Good knowledge of MS Office (Word, Excel); Positive and open-minded attitude. Additional health insurance; Sports card – Multisport; Food vouchers; Transport cards; Career development opportunities; Extensive training programs; Access top-notch technologies and best practices; Excellent working environment; Company events. And a very attractive RELOCATION PACKAGE!!! Fri, 08 Mar 2019 15:35:23 +0100 Bulgaria Adecco Bulgaria Permanent Customer Service Language/ English, Czech Vai al sito