Our client is a multinational company specialized in the chemical and pharmaceutical sector. This position is for the Barcelona offices where many different nationalities are present.    We are looking for a Order Management Associate with a fluent level of OR/AND for a multinational pharmaceutical company based in Sant Joan Despí. This person will be joining the Order to Cash department, and will be responsible for receiving and reviewing orders in a timely and accurate manner.   As an Order Management Associate, you will join the Order to Cash department, and you will be responsible to manage Order to Cash activities related to Order Management, Order Fulfillment and Billing.  Your main responsibilities will include: – Receiving, reviewing and processing of manual orders in a timely and accurate manner, and reviewing issues related to orders. – Processing and ensuring return requests policies including appropriate approval and documentation. – Performing validation and resolution of customer complaints, including liaising with appropriate internal functions and/or directly with customers. – Performing analysis and supporting resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/or communication with customers. – Receiving and driving of timely resolutions or closures of standard/routine order-related customer queries, complaints and…

A LITTLE ABOUT US  WHAT YOU'LL BE DOING ✍️  Providing our users with outstanding customer experience – it is part of our mission to make Revolut users feel secure whilst using our service Providing excellent customer service via our in-app live chat Representing Revolut online at all times Collaborating with other teams across London and Moscow to tackle any customers' issues WHAT SKILLS YOU'LL NEED BENEFITS  Wed, 13 Mar 2019 17:00:33 +0100 Poland REVOLUT LTD Sp. z o o Oddział w Polsce Permanent Customer Service Language/ English, German Vai al sito

Have you ever wanted to live in Portugal, a country where you can find endless beaches and mountains alongside cosmopolitan cities and a millennial heritage? With many hours of sunshine each year, an affordable cost of living, and the opportunity for career development, Portugal has a lot to offer for the ambitious individual. Our client is currently looking for a Flemish speaking Customer Service Agent to be based in Lisbon, Portugal.   Main Duties: Speak to customers via phone, email, and live chat, answering questions and offering help when required. Keep accurate records of customer accounts and escalate issues internally when needed. On occasion, your language skills might be utilized for translations. Job Requirements: The ability to speak and write Flemish at a native level. A positive, ‘can do’ attitude and strong communication skills. Prior experience in a similar role would be beneficial, but the willingness to learn is the most important pre-requisite. What Is On Offer? As an industry standard, you can typically expect a competitive salary package and a positive working environment, coupled with the opportunity for career progression.   To find out more about this great opportunity and many others, get in touch with the SpotOn Connections…

As a Gaming Support Agent, your main objective will be to improve the customer experience by sharing consumer feedback and recommendations to the client: You will be responsible for:  – Basic hardware requests regarding Consoles and Computer GamesEx.: Customer can hear the game, but not see– Where to find the next store to buy the Game– Connectivity– Account managementOr– Apps on tablets– Keyboard connection via Bluetooth– Use of computer– Upgrades– How to download service statusOr– Account passwords– Abonnements– Buying games with accounts; prepaid codes– Hardware questions– Issues with interrupted or not working games on specific console and Windows PCs  We are looking for a person with the following qualifications, experience and skills: Qualifications: – Excellent level of German and English (BOTH SPOKEN AND WRITTEN)  Experience: – Experience in Helpdesk, IT or Customer Service is a plus Skills: – Feel passionate about the gaming industry and be an active gamer– Show strong logical thinking, good communication and team player– Have consumer oriented mind-set and willingness to provide the best service– Have technical knowledge and technical support experience will be considered a plus  – Attractive salary structure; – relocation package for those coming from abroad; – signing bonus. – great location. Tue,…

Hello! Have we met before? With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights. Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff as we become the greatest customer engagement services company in the world, rich in diversity and talent. The Role: We’re looking for people who are passionate about providing the highest level of customer service. In an ever-changing market our Client remains one of the world’s best-known technology and software companies. Our teams work on the frontline, monitoring and responding to comments and feedback through social media channels. Your day to day role:  Providing a positive experience and professional responses to user comments and questions on social media and other channels. Owning and resolving technical issues for customers. Delivering technical assistance in an engaging…

   Our client is an international Pharmaceutical company that is in rapid expansion. This position is for the Barcelona office where many different nationalities are present. We are looking for an Order Management Associate, that in dependence of the O2C department, will be responsible to manage Order-to-Cash activities related to Order Management, Order Fulfillment and Billing.    The Order Management Associate will be responsible to perform a broad set of activities reaching from receipt of standard customer orders through multiple source points up to delivery, including timely and effective resolution of issues related to incomplete orders, delivery blocks and billing related activities. These activities include handling of customer complaints and returns as well. You will be responsible for: – Responsible to receive and review timely and accurate processing of manual orders as well as reviewing issues related to orders having been electronically received.–  Perform analysis and support resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/or communication with customers.–  Receive and drive timely resolution or closure of standard/routine order-related customer queries, complaints and feedback.– Perform validation and resolution of customer complaints including liaising with appropriate internal functions and/or directly with customers.–  Process and ensure…

Are you a French native speaker with good organizational skills? Are you eager to work in a dynamic, international company based in the vibrant city of Porto? Great, keep on reading – we have a great job opportunity for you!Our client is the industrial gas company leader and is based in Porto. Key Languages: – Native Level of French– Advanced Level of English Main responsibilities: As an Administrative Assistant, your responsibilities include:– Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.– Liaising with executive and senior administrative assistants to handle requests and queries from senior managers– Providing real-time scheduling support by booking appointments and preventing conflicts.– Receiving and process supplier invoices– Resolving administrative invoice related queries with business centres and suppliers– Completing other administrative tasks as required What will you learn? – To develop your knowledge about business administration and structures– To improve your communication skills by working in a team– To work in an international environment– To grow within a renowned company   – Previous experience in accounting, billing, customer service or similar is regarded– Proficient in Excel– Ability to maintain a high level of accuracy and productivity/activity– Good administrative skills…

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Fluent German and English language Candidate must have European nationality Very good knowledge of computers Previous experience would be an advantage Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace and competitive atmosphere Excellent Basic Salary Flight ticket provided to Athens Taxi pickup service from the airport 2 weeks free hotel accommodation (breakfast included) Free Greek language courses Monthly…

Hoi! Have we met before? With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights. Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff as we become the greatest customer engagement services company in the world, rich in diversity and talent. The Role: We’re looking for people who are passionate about providing the highest level of customer service. Our client is a leading name in online payments and ecommerce. We need you to represent their brand with professionalism and pride! Your day to day role: Providing a high level of professionalism and customer service for a world leading brand. Handle and respond to inbound phone calls and email inquiries. Research and resolve inquiries verbally, in writing and online. Maintain and promote a positive attitude whilst meeting productivity…

We are looking for a dedicated German Speaker to Lisbon in Portugal! Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. In Lisbon there is everything possible to do! It is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. In Portugal's “riviera” west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. In Estoril, there is also one of Europe's largest casinos. Lisbon, for a great part of the year, offers a warm climate and a warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical – Mediterranean climate, which means that it is mild winters and hot summer.  Lisbon has just gotta wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surely surfing!   About our client Do you want to join the Great Place to Work?  As a customer advisor, you will be responsible for handling customer inquiries, from product…