At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

GlobeTech er et IT selskap som leverer førsteklasses markedsfokuserte team til selskaper som ekspanderer deres eksisterende avdelinger, eller som går inn i nye markeder. De rekrutterer over 40 forskjellige språk over hele verden med kontorer i Cork, London, Paris, Austin og Cupertino. GlobeTech håndterer hele prosjektet fra definasjon av krav, source ressursene og bygge team enten på stedet eller ute hos kunde. Som Data Analyst vil du jobbe med analyse av validert data som blir returnert til brukere i et gitt språk for å forbedre stemme igjenkjennelse til programvaren. Du vil jobbe i samarbeid med ingeniørene som gir deg feedback slik at det kan bli gjort forbedringer.  Andre oppgaver Analysere data i et gitt språk for å identifisere potesielle utfordringer/problemer Kommunisere med forskjellige avdelinger. Kunne møte daglige KPI'er for å møte prosjekt krav. Andre oppgaver kan bli tilført rollen.   Kvalifikasjoner Kunnskap rundt norske teknologiske trender, holde deg oppdatert med nyheter og eventer på det norske markedet. Positivt med en bachelor innen IT/språ Bakgrunn fra IT er positivt, men ingen krav Et godt øye for detalj og evnen til å møte mål for prosjekt Mac OS kunnskap er høyt verdsatt Lidenskapelig opptatt av teknologi og gode tekniske evner. Kunne følge…

Cameras, Printers & Photocopiers. The most premium Japanese multinational corporation is long collaborating with Teleperformance Greece, offering job opportunities for technology enthusiasts. Following a training by certified instructors on providing troubleshooting and technical solutions, successful applicants represent a Japanese tech giant, gaining strong work experience. The department supporting customers from the Netherlands & Belgium is now expanding, so if you speak Dutch, your chance is now!  Fluency in Dutch Good English skills Excellent communication skills Technical knowledge Our company is always next to our hires, offering a complete relocation package, including flight tickets to Greece, car transfer from Athens airport, as well as assistance with accommodation. More specifically, we provide 2 weeks of hotel accommodation and also help you find an apartment, in your preferred neighbourhood in beautiful Athens! Additionally, we cover the extra costs of the real estate, if needed. Benefits: 14 salaries per year Monthly productivity bonus Monday to Friday work schedule Extra payment on Greek public holidays Public health insurance & health package discounts Modern work environment at our business park close to Athens centre Premises accessible by all means of transportation (including Metro) Special team organising trips, events, parties & sport tournaments Mon, 25 Feb 2019…

Fujitsu Tecnology Solutions, Lisbon and Braga Fujitsu is a world IT leader leading authority in hardware and IT services business. Fujitsu Global Delivery Center in Lisbon is a multilingual Service Desk with more than 1500 employees providing 24/7 IT services, in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment. We now offer you the opportunity to be part of this great company. Job Purpose: To ensure that all Tickets are delivered and processed in accordance with the SLA/OLA and agreed with the customer. He / She has to make the best use of the existing resources, when allocating the right (skilled) engineers, nearest to the customer in order to avoid long travel times. Therefore, it is important that the Scheduler has a strong understanding of the country geography (e.g. location of major cities, which routes may be affected by severe conditions, especially in winter). Key accountabilities: Knowledge and compliance with the applicable Service Level Agreements covered in ServiceNow and Clicksoftware Strong service awareness Basic understanding of the NetApp portfolio Excellent knowledge of FTS delivery processes Manage the resolution of tickets within both the SLA times and also track the resolution detail.…

At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

About company:   Your career at Dimension Data is about believing in yourself, and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team. Are you ready to take the next step in your career? At our new Global Delivery Centre (GDC) based in Prague, our vision is to deliver exceptional value to our diverse range of clients. These clients are all leaders in their industries, and that’s why the people we employ will be instrumental in getting the job done. We want bold, different, and exceptional talents who will work together as a global team of highly skilled experts to deliver an outstanding service across countries and clients. You will work with brilliant minds, get the chance to upskill through extensive training and learning program, all while working in one of Europe’s fastest growing cities. We are transforming support services to be more agile and more effective globally. Our focus in on activation, omni-channel, automation, knowledge management, analytics, and self-service. With three decades of transforming our clients’…

Are you into tech? Get ready! Take the advantage to become representative of one of the Big Four tech companies! As a technical support advisor, having followed a 3-week training by certified instructors, you communicate with customers from Germany, Austria & Switzerland and provide support for their mobile devices. A perfect work environment of latest technology, located only 5 minutes from the sea, is waiting for you! Job description: Support German customers via incoming calls Provide software troubleshooting for mobile devices (phones, tablets & more) Set-up repairs for hardware-related issues Assist customers to manage and secure their account & passwords Escalate unresolved cases by contacting 2nd level support advisors Maintain high customer satisfaction Fluency in German & high level of English Great communication skills Prior customer support experience Strong troubleshooting skills Familiarity with the world of technology & smartphones Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account. Also, good performance is rewarded on monthly base with bonuses. Roundtables, meetings & self-guided trainings help advisors be up-to-date with products & new releases. Last but not least, supervisors are always next…

At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

About the company Dimension Data uses the power of technology to help organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Job description:          The primary objective of this position is to provide operational oversight of an IT operation, to monitor that agreed service levels are met through daily, weekly and monthly reviews and ensure that operational problems are identified and resolved.  As we operate in a 24/7 client support environment you would be required to work 8 hour shifts on a rotational basis. Responsibilities:   Monitor service level metrics, liaises with Engineers, Service Desk agents as needed to manage the metrics. Oversight of Dashboards and leverage reports to provide operational oversight on the floor. Own the shift operations for the assigned shift, oversee…

Are you into tech? Get ready! Take the advantage to become representative of one of the Big Four tech companies! As a technical support advisor, having followed a 3-week training by certified instructors, you communicate with customers from Italy and provide support for their mobile devices. A perfect work environment of latest technology, located only 5 minutes from the sea, is waiting for you! Job details: Support Italian customers via incoming calls Provide software troubleshooting for mobile devices (phones, tablets & more) Set-up repairs for hardware-related issues Assist customers to manage and secure their account & passwords Escalate unresolved cases by contacting 2nd level support advisors Maintain high customer satisfaction Fluency in Italian & high level of English Great communication skills Prior customer support experience Strong troubleshooting skills Familiarity with the world of technology & smartphones Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account. Also, good performance is rewarded on monthly base with bonuses. Roundtables, meetings & self-guided trainings help advisors be up-to-date with products & new releases. Last but not least, supervisors are always next to advisors for…