At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

About the company Dimension Data uses the power of technology to help organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Job description:          The primary objective of this position is to provide operational oversight of an IT operation, to monitor that agreed service levels are met through daily, weekly and monthly reviews and ensure that operational problems are identified and resolved.  As we operate in a 24/7 client support environment you would be required to work 8 hour shifts on a rotational basis. Responsibilities:   Monitor service level metrics, liaises with Engineers, Service Desk agents as needed to manage the metrics. Oversight of Dashboards and leverage reports to provide operational oversight on the floor. Own the shift operations for the assigned shift, oversee…

Are you into tech? Get ready! Take the advantage to become representative of one of the Big Four tech companies! As a technical support advisor, having followed a 3-week training by certified instructors, you communicate with customers from Italy and provide support for their mobile devices. A perfect work environment of latest technology, located only 5 minutes from the sea, is waiting for you! Job details: Support Italian customers via incoming calls Provide software troubleshooting for mobile devices (phones, tablets & more) Set-up repairs for hardware-related issues Assist customers to manage and secure their account & passwords Escalate unresolved cases by contacting 2nd level support advisors Maintain high customer satisfaction Fluency in Italian & high level of English Great communication skills Prior customer support experience Strong troubleshooting skills Familiarity with the world of technology & smartphones Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account. Also, good performance is rewarded on monthly base with bonuses. Roundtables, meetings & self-guided trainings help advisors be up-to-date with products & new releases. Last but not least, supervisors are always next to advisors for…

At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

Your career at Dimension Data is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team. Are you ready to take the next step in your career? At our new Global Delivery Centre (GDC) based in Prague, our vision is to deliver exceptional value to our diverse range of clients. These clients are all leaders in their industries, and that’s why the people we employ will be instrumental in getting the job done. We want bold, different, and exceptional talents who will work together as a global team of highly skilled experts to deliver outstanding service across countries and clients. You will work with brilliant minds, get the chance to upskill through extensive training and learning program, all while working in one of Europe’s fastest growing cities. We are transforming support services to be more agile and more effective globally. Our focus in on activation, omnichannel, automation, knowledge management, analytics, and self-service. With three decades of transforming our clients’ businesses behind us, we’re…

Are you an automobile enthusiast? Work at a modern business park in Athens, representing a leading car manufacturer! Our collaboration with Audi is getting stronger, creating new job opportunities for Danish-speaking talents! Successful applicants will be providing technical support for Audi’s innovative infotainment system, having followed a complete 5-week training by our certified instructors! Excellent communication skills in Danish Advanced English skills Technical background & familiarity with technology Customer care experience in contact centre Adaptability to a fast-paced work environment Multi-tasking skills A strong collaboration requires a great remuneration package. We offer 14 competitive salaries annually, generous monthly performance bonus upon reaching certain goals, both public health insurance and private health package, plus a complete relocation package to help you start your career abroad. More specifically, we offer: Flight tickets to Greece Car transfer from Athens airport Hotel accommodation with breakfast for 2 weeks Assistance finding the apartment of your choice in Athens Real estate fee covered by our company Mon, 25 Feb 2019 17:01:37 +0100 Greece Attica Teleperformance Greece Permanent Information Technology Language/ English, Danish Vai al sito

At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…

At our new Global Delivery Centre (GDC) based in Prague, our vision is to deliver exceptional value to our diverse range of international clients.   Are you a task-oriented person, with strong technical and analytical skills? Are you a quick learner and passionate about continually improving your knowledge and skills? Are you a foreign language speaker?   Then our graduate program is the right choice for you!   Learn more about our Graduate Program During our 6 months program, you will have a great opportunity to start your IT career in a start-up environment but at the same time have the possibility to gain an experience in a truly global company. This start-up environment will allow you to try a lot of different hats, find your niche and what suits you best.   During the 6 months program you will be part of the complex development program and have the possibility to gain different trainings in Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extreme Networks, Alcatel, Infoblox, Avaya, Genesys, Polycom, Tandberg, HP, VMware, EMC, NetApp, CheckPoint, RSA and many more.   You will get the full overview on the tools such as ServiceNow, Genesys (OmniChannel Pulse, Workspace Desktop Edition), Power BI,…

Are you into technology? Get trained by the best, and join our English support department in historic Athens, Greece! Our client is an American company specialised in cloud storage services, offering online backup & files synchronisation solutions. As a Japanese Technical Support Advisor, you will be providing 24/7 support for users, answering to their inquiries via phone & e-mail. Advanced written & verbal communication skills in Japanese (+English) Good technical troubleshooting & problem-solving skills Technical background & familiarity with technology trends Experience in customer service will be appreciated Adaptability to a fast-paced environment Positive attitude & team spirit COMPLETE RELOCATION PACKAGE!Our company assists new hires by providing a complete relocation support, including flight tickets to Greece, car transfer from Athens airport, 2-week hotel accommodation with breakfast, and assistance finding an apartment in historic or modern Athens. Successful candidates will be working at a modern work environment, located only some minutes far from Athens centre! Additionally, we offer: Assistance to obtain work Visa, exclusively for Japanese candidates 14 salaries per year Monthly performance bonus Extra payment on Sundays & Greek public holidays Public health insurance + Private health Package Special team arranging events, parties, trips & sport tournaments Greek language courses…

At EA, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and think about them first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new games by bringing together great people that combine creativity, technology, and expertise to deliver new ways to play.  EA is driving the next revolution in games. EA Madrid is home to our international Localization Testing and Compliance & Certification groups, comprised of computer engineers, producers, sound and linguistic specialists working hard to provide localized versions of our titles to over 30 countries around the world. At EA Madrid, you will find a vibrant, multicultural environment where each employee has an important role in this exciting organization. As a Localization Tester, your main role will be to check the linguistic quality of localized products, and ensure they are in line with EA procedures and requirements prior to being certified by EA’s Compliance & Certification group. You may also assist EA's Worldwide Customer Experience service in evaluating their advisors. Your primary responsibilities will include: Completing assigned tasks accurately, thoroughly, and in a timely manner. Ensuring that all bugs, flaws or…