Are you ready to take your career to the next level? Turkish speaking Sales Consultant A premium opportunity with EXCEPTIONAL compensation and benefits for native or near native German speakers! Join our client's sales team – part of the company that powers the world’s largest cloud platform dedicated to small, independent ventures.If you are highly communicative and positive person with sales attitude and keen on technology, get in touch with us! Our client's support team will be providing professional consultation to hosting customers on questions regarding current products and services, new offerings, purchases, etc.  The Job This would be the right role for you if you: • Would love to be part of a team working for the biggest name in the industry• Are interested in internet technologies• Chatty, love to speak and discuss solutions and technologies• Want flexible working hours• Are a great team worker• Want to work within a dynamic multinational environment in state of the art offices • You’re ready for a great career with a great company• You have excellent command of Turkish (C1) and good English (B2)• You have strong Consultation / Sales understanding or experience• You have good knowledge of internet technology• You have…

Do you believe that learning to deal with technology is relevant nowadays? Speaking different languages motivates you? If the answer to both questions is yes, perfect! We have the best opportunity for you! Tasks and activities Seeking an associate to provide 1st level multilingual infrastructure and application support for an international customer in English and Dutch.| Service Desk Agent providing multilingual infrastructure and application support for an international customer. The Service Desk is the Single Point of Contact for the employees of our customer and all IT related problems will be reported to this team via email, phone, chat or web interface. The primary objective is the administration and translation of the incoming issues and requests. All problems, incidents or service requests should be resolved on the level of the service desk or escalated to higher level resolver groups. This is a technical role where the candidate should provide Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team. Additional requirements Fluent English and Dutch language knowledge Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other…

Are you ready to take your career to the next level? German speaking Sales Consultant A premium opportunity with EXCEPTIONAL compensation and benefits for native or near native German speakers! Join our client's sales team – part of the company that powers the world’s largest cloud platform dedicated to small, independent ventures.If you are highly communicative and positive person with sales attitude and keen on technology, get in touch with us! Our client's support team will be providing professional consultation to hosting customers on questions regarding current products and services, new offerings, purchases, etc.  The Job This would be the right role for you if you: • Would love to be part of a team working for the biggest name in the industry• Are interested in internet technologies• Chatty, love to speak and discuss solutions and technologies• Want flexible working hours• Are a great team worker• Want to work within a dynamic multinational environment in state of the art offices • You’re ready for a great career with a great company• You have excellent command of German (C1) and good English (B2)• You have strong Consultation / Sales understanding or experience• You have good knowledge of internet technology• You have…

Helping customers achieve their innovation and technology destination. That’s what Lenovo sets out to do. Lenovo redefines how we connect. With each other. And with technology itself. An example? How about a dual display laptop that boasts an E ink screen that transforms into a customizable, multilanguage keyboard, digital paper for taking notes/sketching, and e-reader? Different is better! But despite all the clever technology that powers Lenovo products, sometimes customers are faced with challenges they can’t easily overcome themselves. This is when you swoop in to save the day. As our Premium Technical Support Representative Lenovo you help customers solve all their Lenovo issues. Comprehensibly and quickly. In most cases, that boils down to coaching customers who are roadblocked due to a lack of understanding of product features. What did they miss? And how can they enjoy their product’s full potential? At times, you have to delve deeper under the hood. E.g. when the symptoms indicate a potential hardware fault. For whatever reason a customer contacts us, it’s up to you as our Premium Technical Support Representative Lenovo to reinstill trust in the brand, through a mixture of practical advice and inspiring brand ambassadorship. That also means you should be…

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Be a passionate advocate for riders and drivers while answering any questions that come your way. Deliver high-quality service across multiple support platforms (email, chat, phone) Create loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and escalate them when necessary. What you'll need Fluency in Polish Good English (B1/B2) Curiosity. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results. Proficiency using computers (typing, quickly navigating between various tools) Excellent reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues. Passion for helping others and creating support experiences…

REED is currently looking for a candidate for our international client from the area of information technologies. Become a part of an innovative company that is creating solutions of the future. At the moment, we are looking for candidates to join their technical support team with French/German/Dutch/Danish or English language skills. * Receives Service Requests via Telephone, E-Mail, Fax, Internet or though Monitoring* Manages resolution of Service request* Handles incidents and Service requests ranging from end user logon problems to functional support of business units* Documentation of Service request and Incidents using a CRM-Tool* Highlight errors/discrepancies in the customer data* Getting the problem solved within the first contact * At least 1 year of experience in Technical Support* Excellent Customer Service skills and telephone manner* Good problem solving and technical skills* Working experience in Shared Service Center is appreciated* Experienced in troubleshooting, software/hardware installation and routing technologies is an advantage* Speaking and writing skills in English + advanced French/German/Dutch or Danish * At least 1 year of experience in Technical Support* Excellent Customer Service skills and telephone manner* Good problem solving and technical skills* Working experience in Shared Service Center is appreciated* Experienced in troubleshooting, software/hardware installation and routing technologies…

REED is currently handling recruitment activities for our international client. The company operates in the Czech Republic with an IT multilingual operational support team in Prague, and can potentially offer a very rewarding job opportunity for the right candidate. At the moment, we are looking for candidates to join their Service Desk team with Danish language skills. As a Service Desk Analyst, you will be responsible for: · Receives Service Requests via Telephone, E-Mail, Fax, Internet or while Monitoring · Manages resolution of Service request · Handles incidents and service requests ranging from end user logon problems to functional support to business units · Documentation of Service Request and Incidents using a CRM Tool · Highlight errors / discrepancies in customer data · Getting the problem solved within the first contact   To be an ideal candidate for the Service Desk Analyst position, you should meet the following criteria: · Ideally 1 year of experience in Customer Service · Excellent customer service skills and telephone way · Good problem solving and technical skills · Work experience in Shared Service Center is appreciated · Experienced in troubleshooting, software / hardware installation and routing technologies is an advantage · Speaking and writing…

Opportunity to join a well known global company with genuine career prospects   In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with other departments to resolve problems Maintain regular contact with customers until the problem or question is resolved Deal with occasional non technical issues as needed We require: Good English language, plus fluency in Dutch Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply Proactive personality Excellent communication skills and a genuine desire to deliver world class customer service Must have EU passport or Permanent Residency for the Czech Republic We offer: Relocation assistance available Very good starting salary Genuine chance to grow and develop your career long term Ongoing training, including structured long term skills building plans Modern, multicultural working environment Security of working for a stable and growing international company             Tue, 12 Mar 2019 12:00:06 +0100 Czech Republic Dorset Recruitment Permanent IT…

Our client is a global information technology, consulting and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. Serving clients in more than 175 cities across 6 continents, they help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. The 55 dedicated emerging technologies ‘Centers of Excellence’ enable them to harness the latest technology for delivering business capability to their clients. They also champion optimised utilization of natural resources, capital and talent. The Job Understand the newest and most complex cloud technologies (SAAS)  Take customer tickets by phone or by email and handling technical issues through efficient use of materials provided  Update the data base and create the technical documentation with resolved cases details (solving mechanism, explanations etc.)  Use the virtual lab in order to reproduce the customer issue and test different scenarios  Work with technologies like Exchange, Active Directory, Sharepoint, Skype for Business  Keep in contact with customers, make sure the right expectations are being set  Educate the customer on product usage  Collaborates effectively with other colleagues and other teams (training, quality, etc.) to achieve the performance…

Responsibilities: Respond to incidents and Service Request within SLA. Translate incidents from target language to English and assign to relevant team for resolution. Resolve Incidents and Service Request within the SLA wherever there is ‘Standard Operating Procedure’ in place. Basic Service Requests and Verification of Alerts Coordination and communication with End Users in Regional Language Coordination with support teams post translation for support in getting additional information from end users as required Facilitate coordination with Product Vendors Attempt resolution of incidents and requests as per predefined operating procedures and manuals Contribute to high priority incident and request resolution Facilitate communication between support teams and end user Escalation of unresolved incidents to L2 and L3 Teams. Requirements: University degree or higher, preferably in an area of Computer Science or equivalent. Advanced level Dutch, Intermediate level English 1-3 years experience in application support Also can be good 1-3 years experience in End User Computing/Service Desk experience with knowledge on ITIL Service Management functions like Incident Management, Request Fulfillment, Change Management, Knowledge Management and Problem Management. Previous experience with legacy applications and SAP modules, and related functions. Have a good understanding of IT infrastructure and Application Management Services.   Advantage: Experience on ServiceNow.…