Client Account Service with German or French – (102066)

Do you want to be part of a multicultural Team? Do you want to work for a prestigious global Bank focused on Financial Markets? Read no further!

This position is ideal for a fluent German OR French speaker who has got previous basic Customer Support experience, IT literacy and basic understanding of Finance.

This role will help you to broaden your knowledge and to acquire the basis to build a solid career in Finance!

  • You will be responsible for:
  • Technical Support and access administration
  • Resolving product or platform queries
  • Client reporting
  • Funding and share transfer assistance
  • Maintaining client data
  • Fluent in German or French both written and spoken 
  • Fluent and English
  • Experience from a similar client support role and the ability to liaise with clients in a timely professional manner
  • Strong phone contact handling skills and active listening to manage high volumes of calls in a timely manner
  • Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedures
  • Passionate, results driven team player achieving targets in strict deadlines
  • Excellent communication and interpersonal skills
  • Self-Motivated, positive attitude and good working spirit
  •  A chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally
  • An opportunity to work as part of a dynamic, very ambitious and, at the same time, informal and pleasant working environment
  • A competitive salary plus benefits package
  • Meal vouchers and health insurance
  • Training opportunities
  • 5 weeks of holiday

Thu, 13 Dec 2018 16:31:29 +0100

Czech Republic Prague

Monster Career CZ

Permanent
Customer Service
Language/ English, German

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