Client Advisor with Portuguese/Spanish – (86721)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

If you are looking forward to a career in a leading multinational company specialized in the BPO sector, you have reached your destination.

Main responsibilities:

-Answer customer queries in a timely and professional manner, by following established corporate standards;
-Respond to clients' queries and assist them via phone, chat and email;
-Establish professional relationships with the clients;
-Understand the business field and clients' needs;
-Continuously evaluate and identify opportunities to drive process improvements that positively impact the clients’s experience.
 

-Excellent command of Portuguese or Spanish, both verbal and written;
-Working level of English;
-Highly developed sense of integrity and commitment to client satisfaction;
-Demonstrated passion for excellence with respect to treating and caring for clients;
-Ability to communicate clearly and professionally;
-Strong decision making and analytical abilities;
-Attention to details;
-Great advantage is previous experience in Administrative or Support Role.
 

-High salary range
-Many possibilities for future growth and development;
-You can actively get involved in the company’s development by providing new solutions, ideas and approaches;
-Great social package including additional health insurance, gym card, etc.
-Friendly and pleasant environment, where people with diverse backgrounds and skill sets are working together to provide the best services available.
 

Thu, 15 Feb 2018 10:58:08 +0000

Bulgaria Sofia

Permanent
Customer Service
Language/ English, Portuguese, Spanish

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