Client Support Representative with Dutch / German / French – (105860)

Our client is one of the world’s largest designers of in-store consumer experiences, including audio, visual, interactive, scent, voice and advertising solutions. Their solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Asia and Australia.

They surve more than 850 international brands in diverse market sectors, such as: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining.
 

The Job

• Take in charge new incidents (inbound calls, emails), put them into the ticketing system and then provide support following troubleshooting procedures and using specific applications
• Follow up incidents where necessary (call back the clients, communicate with the internal departments on escalated issues)
• Provide the clients with information regarding the status of their incidents
• Report technical problems following specific procedures

• Proficient level of Dutch or French or German
• English – working language level
• Very good computer skills, excellent knowledge of MS Office applications
• Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person
• Excellent team player as well as independent worker, cross-cultural communication skills are a plus

 

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

  • Professional, multicultural, open and friendly working environment
  • Opportunity to learn new things and develop communication and technical skills (training provided)
  • Competitive salaries
  • Health insurance package

 

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you to check your application status, please message us on our facebook page: CareersInEurope.

Wed, 27 Feb 2019 15:46:06 +0100

Romania Bucharest

Careersineurope.eu

Permanent
Customer Service
Language/ French, German, Dutch

Vai al sito

Potrebbero interessarti

Inside Sales Executive – (103365) Our client is an internationally operating company with headquarters in Ulm in the South of Germany. For their strategic market in the US, we are look...
Business support for German speaking countries ... A great job opportunity for those who are not afraid of challenges and wants to start professional career in multicultural environment in beautiful ci...
Customer Operations Representative – German ... A Typical DayWhen you first join you will complete four weeks of intensive training. In the first two weeks of classroom training, you`ll learn about ...
Customer Service Agent – Romanian & Ger... For our customer in Erfurt we are looking for multilingual Customer Service Representatives (m/f).This role requires you to speak Romanian and German ...