Client Support Representative with Dutch / German / French – (105860)

Our client is one of the world’s largest designers of in-store consumer experiences, including audio, visual, interactive, scent, voice and advertising solutions. Their solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Asia and Australia.

They surve more than 850 international brands in diverse market sectors, such as: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining.
 

The Job

• Take in charge new incidents (inbound calls, emails), put them into the ticketing system and then provide support following troubleshooting procedures and using specific applications
• Follow up incidents where necessary (call back the clients, communicate with the internal departments on escalated issues)
• Provide the clients with information regarding the status of their incidents
• Report technical problems following specific procedures

• Proficient level of Dutch or French or German
• English – working language level
• Very good computer skills, excellent knowledge of MS Office applications
• Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person
• Excellent team player as well as independent worker, cross-cultural communication skills are a plus

 

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

  • Professional, multicultural, open and friendly working environment
  • Opportunity to learn new things and develop communication and technical skills (training provided)
  • Competitive salaries
  • Health insurance package

 

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you to check your application status, please message us on our facebook page: CareersInEurope.

Wed, 27 Feb 2019 15:46:06 +0100

Romania Bucharest

Careersineurope.eu

Permanent
Customer Service
Language/ French, German, Dutch

Vai al sito

Potrebbero interessarti

Customer Service with Finnish – Contact Cent... Key Activities: Managing customers’ business needs over the phoneProcessing customers’ requests and updating data in the computer systemsReceiving an...
Sourcing & Vendor Management – Market D... Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has ...
Business Support Agent for Online Services / Dutch... Advise businesses based in the Netherlands & Belgium to manage their online presence across world’s most famous search engine! Our client – one of the...
Hebrew + English Tech support in Greece – (1...  DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for jo...