Collections Analyst (Junior/Senior/Lead) – (86246)

Our client is a global diversified technology and industrial leader serving customers in more than 150 countries. Over 150,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and seating components and systems for automobiles. Create your next opportunity and join the company as Collections Specialist/Senior Collections Specialist or Lead Collection Specialist in Bratislava, Slovakia.

 Responsibilities:

  • Management of broad activities related to customer portfolios
  • Management of collection processes, providing early stage customer service and, where necessary, raise cases involving customer complaints
  • Support other finance operations by providing and receiving information from customers regarding billing, collection and cash application
  • Analyze aging debt reports and initiate calls to, as well as receiving calls from, customers
  • Understanding customer complaints, assist with the research of cases to resolve billing and commercial customer service issues on accounts and support actions to prevent delinquent payment

 

 

  • Fluent in English, strong verbal and written communication skills
  • Degree in business administration or professional experience from Finance/Accounting
  • 1 – 4 years’ experience in collections, customer service, inside sales, AP or other related experience
  • Advanced Excel (pivot tables, functions, graphs etc.)
  • Excellent customer service, organizational, communication, and followup skills
  • Experience pulling and analyzing data from systems
  • Team player

 

  • Competitive salary
  • 13th guaranteed salary
  • Language courses and trainings
  • Fully covered meal vouchers (contribution for meals)
  • Monthly free workplace massage
  • Housing allowance/relocation bonus for foreign candidates
  • Flexible benefits (cafeteria system)
  • Brand new offices near the city centre including fitness centre, canteen, nursery etc.

Wed, 07 Feb 2018 07:37:06 +0000

Slovakia Bratislava

Permanent
Shared services and Finance
Language/ English

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