Customer Administrative Support – French Speaker – (104269)

Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!

 

Your mission

You will work for one of Europe’s friendliest travel agencies and your main tasks can include:

  • Booking management (altering, cancelling or creating new reservations)
  • Registering contacts and client information according to the work procedures
  • Offering information, solutions and advising customers regarding the company’s services
  • Contributing to a positive customer experience through a responsible treatment of each contact
  • Achieving the performance targets defined by the project
  • Native or fluent in French
  • Good command of English (minimum B2)
  • Previous experience in customer service, tourism or travel is a plus
  • Availability to work in rotating shifts (schedules depending on the project)
  • Good computer skills – knowledge of GDS tools (such as Galileo, Sabre or Amadeus)
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • Work Place – Lisbon, Portugal
  • Possibility to collaborate with some of the biggest brands in the industry
  • Opportunity to be part of a challenging and fast paced environment
  • Free training, professional development and career evolution
  • Multicultural and inclusive environment
  • Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
  • For non-EU residents it is mandatory to have a valid work-permit
  • If living abroad, we offer a relocation packagethat includes: one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€

Thu, 31 Jan 2019 14:21:13 +0100

Portugal Lisbon

Webhelp Portugal
Less than 18.000 € gross / year
Project/Service based
Customer Service
Language/ English, French

Vai al sito

Potrebbero interessarti

General Accountant w/ Native level of Spanish R... Do you have experience working as a General Accountant in an international organization? Do you also speak a native level of Spanish and an advanced l...
Second Level Support Engineer (m/f) France –... Bring on your passion for customer service and support our major clients with your technical expertise amd combined with the security of one of German...
Independent consultant to support Expats – (... We are looking for independent consultants  willing to support expats with: - general information to settle in abroad - administrative paperwork and...
German Hotel Reservation & Sales Specialist f... We're looking for sales experts providing travel advice, reservation solutions and partner offers for IHG customers, passionate people who are wi...