Customer Advisor with Finnish in Bucharest – (84246)

EUROANSWER is an outsourcing contact centre and has been on the Romanian BPO market since 2004. Now we operate in Bucharest/ Galati in Romania and in Skopje, Macedonia. Our agents speak more than 25 languages altogether and we are proud to have well-known international companies as our clients. We are flexible, trustful and motivated professionals who believe that people are the key to build a great business!

Main tasks:

– Handle inbound and outbound calls on behalf of our customers.
– Handle all situations received through other channels: email, chat, other specific tools;
– Monitor specific tools under time targets, handling/monitoring cases generated by the system;
– Communication with end customers and remote teams.

– Excellent command of Finnish;
– English is a must;
– Excellent communication skills and listening skills;
– Decision maker and problem-solving abilities;
– Customer-centric;
– Attention to details and accuracy in performing daily tasks;
– Strong team player, committed and proving a positive attitude;
– Flexibility;
– Energy and dedication.

You can grow with us!
At Euroanswer we place great emphasis on professionalism, therefore we invest continuously in our staff.
Our business is based on the relationship between people, internal and external communication, so each team member is equally important. We train, motivate and permanently sustain everyone.

Motivating salary and benefits – YEARLY NET SALARY RANGE – 13,200 EUR – 16,800 EUR.
Enthusiastic team members
Opportunities for career growth
Continuous training
Yearly team building events
Extra vacation days

Fri, 22 Dec 2017 14:24:23 +0000

Romania Bucharest


To negotiate
Permanent
Customer Service
Language/ Finnish, English

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