Customer Care Advisor Food Products – French – Sofia – (81173)

Company profile

Our client profile: Do you want to work in Bulgaria's international capital and feel at home with an employer with West European roots? In 2005, we were the first Contact Center in Sofia to open our doors for European companies that entrusted their business with us. We work with various clients, assure high quality customer service and celebrate success together. Do you want to be part of our friendly team and work together to maintain customer satisfaction on a large scale? Then apply with us now!

We are setting up a new team for one of their loyal clients to handle the incoming calls, e-mails and sms. The company is a popular brand for deep frozen food in West Europe. They provide home deliveries of healthy products to thousands of families daily. You will have the chance to help growing their business sustainably and improving the service quality.

 

The Job

  • Deliver customer service via phone (inbound), e-mails and sms
  • Provide information about different products and services
  • Take and process delivery orders
  • Transfer customers requests to the relevant department
  • Handle annulations of appointments
  • Update orders in the database system

 

We ask

  • Strong listening and interpersonal skills
  • Quick thinker, solutions oriented
  • Advanced French (B2 or higher)
  • With desire to continuously improve yourself
  • Good computer literacy
  • Team player, positive attitude
  • Persuasive communication manner

Please only apply if you have an EU/EEA nationality or work permit!

We offer

Our client offers you a competitive basic salary with regular bonuses, a plane ticket to Sofia, pickup from airport, staying two nights at a hotel and getting help in finding a suitable home. They also arrange a bank account and ask for SSN number for you. They provide you with basic health insurance with additional private coverage up to 1000 euros per year.

Shortlisted candidates (applications that show evidence for language skills required and EU/EEA nationality or work permit) will be contacted via e-mail within 2 working days. If your CV covers the requirements and you do not receive an e-mail from us, you can reach us via online chat at careersinbulgaria.eu.

Fri, 27 Oct 2017 13:45:09 +0000

Bulgaria Sofia


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ French

Vai al sito

Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.

Potrebbero interessarti

Commercial Account Manager with Native Italian ... We are looking for a Commercial Account Manager B2B with Italian for HomeAway. Knowledge of Italian and experience of at least 2 years in a similar ro...
French Customer Service (Automotive) – (8722... We are looking for French speakers to join our customer service team providing support on behalf of a global automotive brand based in Luton, England....
Deutschsprachige Internationale Kundenberatung – B... Fantastische Arbeitsmöglichkeiten für deutschsprachler im irischen Belfast, in Groβbritannien. Concentrix ist ein weltweiter Marktführer im Outsourci...
Customer Service Specialist with French – (8... Customer & Logistics Services is part of the Johnson & Johnson Supply Chain Organization that was formed to create an environment with an additional f...