Customer Care Italian + extra language (relocation pack) – (105043)

Work in Poland for Italian speakers

Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH ITALIAN + ANOTHER EUROPEAN LANGUAGE (C1 level)

+ Great relocation package

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answers to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers
  • Excellent command of Italian (C1 or native level) + another language at C1 level + English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills
  • EU citizenship

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

  • Permanent contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Wed, 13 Feb 2019 13:02:39 +0100

Poland Malopolskie

IT SELECTA

Permanent
Customer Service
Language/ Italian, English

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