Customer Care Representative Portuguese or Slovenian RELPA – (103174)

 Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH PORTOGUESE C1 OR SLOVENIAN C1 + ENGLISH B2

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Proposing innovative ideas that will improve the satisfaction of the customers
  • Excellent command of PORTOGUESE  OR SLOVENIAN (C1 or native level) and English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills
  • EU citizenship

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

  • Permanent Or temporary contract
  • International environment
  • Introductory training to the company
  • Great Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Thu, 10 Jan 2019 16:07:13 +0100

Poland Malopolskie

IT SELECTA

Permanent
Customer Service
Language/ English, Portuguese, Slovenian

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