Customer Care with German – Airplane company project – (87540)

Do you speak German at the minimum level of B1? Do you dream about professional development in a global company? Are you looking for new challenges and in international environments you feel, as we say in Polish, “like a fish in water”? If yes, it's you that we are looking for!

Currently, for our Client who has been developing his activity for over 15 years as a leader in the call center industry in the field of multichannel solutions, we are looking for a person willing to start working on an airline company project.

What will you be responsible for?

  • Customer service of German, Swiss and Austrian customers of a well-known airline
  • Answering incoming calls to clients
  • Creating a product database
  • Receiving and classifying requests
  • Advising the client on relevant activities – analyzing and solving problems
  • Cooperating with successive support lines (service engineers, second support line)
  • Maintaining  the high quality of services

What do we expect from you?

  • Very good knowledge of GERMAN (min. B2)
  • Good knowledge of ENGLISH (communicative)
  • High communication skills
  • Enthusiastic attitude and willingness to learn
  • Lack of experience is not an obstacle!

 

What we offer:

  • Stable employment based on a Polish contract of employment
  • A series of trainings during which we will provide you with the necessary knowledge that will prepare you to take on new tasks
  • Private medical care
  • Sport card
  • International environment – people from all continents working in the same office
  • Ability to know foreign languages ​​in practice

Mon, 05 Mar 2018 10:45:59 +0000

Poland Mazowieckie

To negotiate
Customer Service
Language/ German, English

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