Customer Coordinator with Finnish – (100036)

The company is a large and diverse multinational with a friendly environment Their employees are from more than 60 countries. They offer great opportunities for personal and professional career development via job-rotations, training, free language courses and collaboration on international projects await you.

Your role will include:

  • Acting as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
  • Be responsible for your customer portfolio from order placement until the delivery has been made
  • Support and troubleshoot mainly logistic issues of your customers
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer's Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communicating with customers (just 20% of your time will be on the phone)
  • Meet your customers' sporadically
  • Have constant training and team meetings
  • Be involved in various company projects (around 10% of your time)
  • At least a High School diploma
  • Fluent English and Finnish (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis and Resolution skills
  • Ability to work in multinational environment and to balance strategic and operational aspects of role
  • Proficiency in Microsoft Office
  • Experience with SAP and Work experience in customer service is an advantage
  • Flexible working hours
  • Home office
  • Free language courses twice a week
  • Lunch allowance
  • Wellness programs (e.g. free in-house massages, fit-stops, refreshments),
  • 25 vacation days per year,
  • Relocation bonus

Mon, 05 Nov 2018 12:41:51 +0100

Czech Republic Prague

Monster Career CZ

Permanent
Customer Service
Language/ English, Finnish

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