The company is a large and diverse multinational with a friendly environment Their employees are from more than 60 countries. They offer great opportunities for personal and professional career development via job-rotations, training, free language courses and collaboration on international projects await you.
Your role will include:
- Acting as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
- Be responsible for your customer portfolio from order placement until the delivery has been made
- Support and troubleshoot mainly logistic issues of your customers
- Build strong relationships with your own portfolio of customers
- Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer's Credit, Controllers)
- Use systems like SAP and CRM on daily basis
- Use email as the primary way of communicating with customers (just 20% of your time will be on the phone)
- Meet your customers' sporadically
- Have constant training and team meetings
- Be involved in various company projects (around 10% of your time)
- At least a High School diploma
- Fluent English and Polish/French (written and spoken)
- Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
- Good Issue Diagnosis and Resolution skills
- Ability to work in multinational environment and to balance strategic and operational aspects of role
- Proficiency in Microsoft Office
- Experience with SAP and Work experience in customer service is an advantage
- Flexible working hours
- Home office
- Free language courses twice a week
- Lunch allowance
- Wellness programs (e.g. free in-house massages, fit-stops, refreshments),
- 25 vacation days per year,
- Relocation bonus
Tue, 05 Feb 2019 17:56:09 +0100
Czech Republic Prague
Monster Career CZ
Permanent
Customer Service
Language/ English, French, Polish
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.
