Our client is an innovative e-commerce company that brings the world's best fashion boutiques to an international audience.
Reporting to the Customer Service Manager, you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion marketing environment, which will broaden as the team grows. This role has key responsibilities to ensure that the highest levels of customer service are delivered to both our consumers and partners at all times and via every communication channel.
– Respond to Customer Inquiries via several channels (Chat, Email and Telephone);
– Provide information with regards to products/services and other related inquiries;
-Be the face of the company to the customers and partners alike.
– Experienced in customer service (minimum of 1 year), preferably in a fashion environment;
– Fluent in English and German (mandatory);
– Proficient in the use of IT systems, both customer service specific and windows packages;
– Highly skilled in written and verbal communication;
– Able to work under pressure;
– Knowledgeable of fashion/fashion brands;
– Confident and articulate;
– Hardworking and passionate.
– Competitive Salary;
– Opportunity to join an expanding company.
Mon, 19 Feb 2018 12:48:23 +0000
Language/ German, English
Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.