Customer Service Advisor DANISH Speaker – (25425)

• Answer incoming customer calls regarding technical issues, service questions and general client concerns.
• Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem

• Very good Danish language skills both verbal and written, plus good level of English
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritise, and manage time effectively
• Customer orientation and ability to adapt/respond to different types of characters
• Technical support experience would be an advantage but is not necessary
• Ability to work under pressure

• Work in multinational company for global brands
• Career growth opportunities, wide range of trainings, free language courses.
• You will learn best practices from experts.
• You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
• Medical care for whole family, life insurance.
• Our offices are conveniently located with “Bicycle-friendly” certificate!

Wed, 16 Sep 2015 11:10:31 +0000

Poland Slaskie


Less than 18.000 € gross / year
Permanent
Agent
Language/ Danish, English

Vai al sito

Potrebbero interessarti

Independent consultant to support Expats – (... We are looking for independent consultants  willing to support expats with: - general information to settle in abroad - administrative paperwork and...
Social Media Support Specialists – Dutch and... Our Client is one of the world’s best-known technology and software companies. Our dedicated team provides multilingual front line technical support w...
German Customer Service Agents Wanted – Cork ̵... We’re looking for near native and outgoing German speakers for a fast growing and exciting customer care team here in Cork. Your enthusiasm and custom...
General Ledger Accountant – (86942) The Record to Report (R2R) Global Ops Finance European Team is a component of the Global Ops Finance Europeorganisation. The R2R Global Ops Finance Eu...