Advancing People Multilingual – Recruitment Specialists are Recruiting for a Part-Time Russian Speaking Customer Advisor for their client based in Bedford, Bedfordshire
As Part-Time Russian Speaking Customer Advisor it will be your responsibility to work with Customers based in the Russian speaking region. Providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.
- Accurately & professionally manage inbound calls
- Deal with web enquiries in a prompt manor
- Generate as well as manage responses back to customers/consumers via Letters, Telephone & Email.
- General administrative duties.
- Taking receipt of returned product and managing the product through to investigation and closure of the issue.
- To carry out translations as required.
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Job Type: Part-time
Salary: £23,000.00 /year
- Fluent in Russian
- Fluent in Polish too is highly advantageous
- Previous experience working in a customer service environment
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Excellent ability to demonstrate innovation and good judgement/problem solving skills when making decisions
- Ability to learn new systems and processes
- Good computer skills
- Positive “can do” attitude
This is a Part Time Permanent position offering an annual salary of £23,000 pro rata + attractive company benefits!
Tue, 05 Mar 2019 12:24:52 +0100
Advancing People Multilingual Ltd
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Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.