Customer Service Advisor RUSSIAN Speaker – (76882)

• Answer incoming customer calls regarding technical issues, service questions and general client concerns.
• Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem• Very good Polish language skills both verbal and written, plus good level of English
 

• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritise, and manage time effectively
• Customer orientation and ability to adapt/respond to different types of characters
• Technical support experience would be an advantage but is not necessary
• Ability to work under pressure

  • EU citizenship or working permit is a must.

 

• Work in multinational company for global brands
• Career growth opportunities, wide range of trainings, free language courses.
• You will learn best practices from experts.
• You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
• Medical care for whole family, life insurance.
• Our offices are conveniently located with “Bicycle-friendly” certificate!

Tue, 15 Aug 2017 14:52:29 +0000

Czech Republic Prague


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ Russian, English

Vai al sito

Potrebbero interessarti

Use your Italian in Finance – (104220) What you will do Credit & Collections Analyst is the right position for you if you would like to take over the role that is close to business and fin...
Internship – Marketing & Product Development,... IES Consulting. IES Consulting is a recruiting agency providing students with internships abroad. We are looking for an intern to work in a Real State...
German Tech Support Advisor in Athens! – (10... We are hiring technology enthusiasts to work for a large American manufacturer of flash memory products in our modern premises in Athens. Technical su...
Recruitment Lead | Sofia, Bulgaria – (103150... DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job...