Customer Service Advisor RUSSIAN Speaker – (76882)

• Answer incoming customer calls regarding technical issues, service questions and general client concerns.
• Identify and assess customers’ needs to achieve satisfaction Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents Identify and assess customers’ needs to achieve satisfaction
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem• Very good Polish language skills both verbal and written, plus good level of English
 

• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritise, and manage time effectively
• Customer orientation and ability to adapt/respond to different types of characters
• Technical support experience would be an advantage but is not necessary
• Ability to work under pressure

  • EU citizenship or working permit is a must.

 

• Work in multinational company for global brands
• Career growth opportunities, wide range of trainings, free language courses.
• You will learn best practices from experts.
• You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
• Medical care for whole family, life insurance.
• Our offices are conveniently located with “Bicycle-friendly” certificate!

Tue, 15 Aug 2017 14:52:29 +0000

Czech Republic Prague


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ Russian, English

Vai al sito

Pignolo, maniaco dei dettagli e migliore amico dell’ansia.
Sono un Web Designer (anche se odio etichettarmi) e vivo ad Altamura, da circa 10 anni mi diverto in ambito web e app, mi occupo prettamente di frontend ma non disdegno a sporcarmi le mani con un bel po di sano codice.

Potrebbero interessarti

French Speaking Customer Service – (86689) The Partner World Contact Services (PWCS) team is the first point of contact for our client’s Business Partners by phone, chat and e-mail.  What is t...
Assistance francophone sur les réseaux sociaux (Pr... Fantastiques opportunités pour francophones à Belfast, en Irlande du Nord! Concentrix travaille en collaboration avec Primark, une marque prisée par ...
Junior Software Developer – Paris – Bl... Junior Software Developer - Paris - Blockchain industry I am working with one of innovators within Blockchain industry that is looking for talented Ju...
Service Desk Support with Danish/Swedish/ Finnish ... DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job...