Customer Service Advisor with Finnish (attractive benefits) – (42946)

  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and prompt service to the customers
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team
  • Very good Finnish language skills both verbal and written
  • Good English skills
  • Excellent verbal and written communication skills
  • Professional telephone manner
  • Basic experience in Windows, MS Office, MS based applications
  • Basic technical support experience an advantage but not necessary
  • Flexible, well-motivated team player, ability to work under pressure
  • Work in a multinational company for well- known, global brands.                         
  • Wide range of trainings in different fields, receive certificates
  • Paid language courses
  • Clearly defined career path
  • You will work in an inspiring atmosphere.
  • Join volunteering opportunities, sport's clubs, integration events, etc. 
  • Medical care for whole family, + life insurance.
  • You can recommend friends in Referral Program and collect awards!
  • Our offices are conveniently located with “Bicycle-friendly” certificate!

Mon, 08 May 2017 06:24:21 +0000

Poland

Permanent
Customer Service
Language/ Finnish, English

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