Customer Service Executive with German in Dublin – (103508)

This position will be challenged with having to balance the day-to day service/support of customers, while also identifying innovative ways to solve problems for one of the Worlds Largest Social Media Companies!

Ideal candidates will be comfortable understanding social media campaigns and supporting bugs and invoicing, have an appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms, a high level of comfort working with cross functional partners, and a strong analytical mind-set. Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies.

  • Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience
  • Demonstrated capability to create world-class customer experiences with each and every interaction
  • Fluent in German & English (Written & Oral)
  • Must have exceptional grammar and typing accuracy skills – experience with business communication
  • Client focused and solutions oriented; Good problem solving and analytical skills
  • Ability to comprehend and analyse client situations and apply the right solution
  • Ability to collaborate and work effectively on a team
  • Self-learner interested in both the how and the why
  • Ability to educate customers on policy and product questions
  • Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
  • Ability to follow processes without being blinkered by them
  • Based in Dublin City Centre
  • Excellent Benefits
  • Relocation of €2,000!
  • Free food and snacks onsite!

Thu, 17 Jan 2019 15:08:00 +0100

Ireland Dublin

Manpower Ireland
30.000 € – 36.000 € gross / year
Permanent
Customer Service
Language/ German

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