Customer Service Representative French (m/f/d) – (103200)

Would you like to be part of an international team with good career opportunities in an internationally recognised company? Start working for Arvato in Münster!

We are one of the top employers in the world of Online Digital Marketing running campaigns for many of the top small to medium-sized businesses. Join our Digital Marketing Team and act as a trusted consultant by providing business clients the right digital media solution and support.

Your challenge:

  • Consult business customers via phone, email and chat
  • Create and manage online marketing campaigns
  • Be responsible for handling campaigns of assigned customers
  • Document and process business customer details and transaction data by using internal tools
  • You have the possibilty to receive an attractive Incentive based on your customer satisfaction results

Your profile:

  • Excellent Frenchlanguage skills (spoken and written) on native speaker level
  • Good English language skills (for training and internal communication in an international team)
  • Service-oriented, patient and friendly manner
  • Professional communication skills and accordant soft skills (business customer-oriented)
  • Good PC skills (usage of web-based tools and MS-Office)
  • Sufficient typing skills
  • Search and social media affinity and experience in business consulting benefical

What we offer:

  • Integration in an international team, multicultural environment
  • Certified product and communication training as well as ongoing on-the-job coaching and qualification
  • Great career opportunities within the company
  • Corporate healthcare management (medical checkups, vaccinations etc.)
  • Great community (company sports, regular company parties and team events)
  • Free German courses twice a week
  • Relocation package, including one month of free accomodation to ensure a smooth beginning at Arvato in Münster
  • Employee relationship management to support your relocation to Germany (registration, open a bank account, finding suitable accomodation etc.

About our company:

We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes.

On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages. But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a ong-term perspective.

Fri, 11 Jan 2019 08:35:42 +0100

Germany North Rhine-Westphalia

Arvato Direct Services Munster GmbH
18.000 € – 24.000 € gross / year
Temporary
Customer Service
Language/ English, French

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