Customer Service Representative (m/f) Croatian, Amsterdam – (87066)

Our client is a well-known company operating in the field of e-commerce. Thanks to their great success in the last years, they now have over 100 offices all around the world. To extend the Customer Service Team in Amsterdam, our client is currently looking for a Croatian-speaking Customer Service Representative (m/f). Are you customer-orientated and looking for a new opportunity in an international company based in the Netherlands? Then we have just the right opportunity for you!

 

Customer Service Representative (m/f) Croatian, Amsterdam

 

Your Responsibilities:

• As a Customer Service Representative (m/f) your passion is to help the customers of our client. You will act as the first point of contact for problems and you will be the first opportunity to solve them.
• In doing so you show excellent customer service via phone and e-mail
• You handle reservations and questions, as well as special requests, complaints and other inquiries
• You actively participate in various projects within the department
• You liase between different parties of customers
• You represent our customer’s corporate identity

This is a full-time (40h/week) position in scheduled shifts.

• Fluency in Croatian (C2) and English (C1)
• You are customer-oriented and passionate about helping customers
• You have good communication and problem solving skills
• You are proactive and responsible
• You have to be available to work full-time (40 h/week) and be flexible in your work schedule
• You need a valid work-permit for the Netherlands

• International working environment with career advancement opportunities and great colleagues
• An attractive salary plus bonuses for shift work
• Quarterly bonus plan
• 4 weeks paid training in full-time
• 26 holidays

Thu, 22 Feb 2018 12:27:01 +0000

Netherlands North Holland

Temporary
Customer Service
Language/ Croatian, English

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