Customer Service Representative with a High Level of Dutch – (103046)

As a Customer Service Agent – Tourism will be responsible for incoming calls with potential customers, the professional way of handling customer inquiries and offer the highest possible level of customer service. Customer Service staff – Tourism covers the travel needs of both individuals and businesses and ensures that they can achieve the best matching travel arrangements.

Responsibilities

– Provide service and support to customers via email and phone

– Deal with and find solutions for your customers’ questions

– Be driven to achieve sales targets

Who are we looking for?

– You have knowledge of sales including cross-and upselling

– Work experience in a call center is a plus

– You have an affinity with tourism

– You have completed at least secondary school education

– You are fluent in Dutch and English

– You are available 40 hours per week and flexible regarding scheduling

– You are flexible regarding working hours and are also available in the evenings and weekends

– You are spontaneous and approachable and provide excellent customer service

– You have strong PC skills and good typing skills

– You are a team player

– You are organized, accurate, and professional

– You are enthusiastic, dynamic and you feel comfortable with communication through the phone

– You can communicate clearly in written and spoken

– An exciting full time job in a dynamic international environment

– Fully paid training

– Possibilities for development and promotions

– Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location

– Employee of the month and employee of the year

 

Tue, 08 Jan 2019 13:49:14 +0100

Netherlands

TSP | International

Permanent
Customer Service
Language/ English, Dutch

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