Customer Service Representative with Eng+IT+SP – (86442)

What to expect?

  • Daily communication with clients in order to provide them solutions and customer service
  • Creating tickets with the reported failures in customer service centers
  • Providing information to customers on the repair progress
  • Communication with internal teams to verify and resolve clients´ issues
  • Arranging escalation in case of delays
  • Participation in regular meetings

What we need from you?

  • Minimum secondary education
  • Fluency in English, Italian and Spanich language at C1 level
  • Ability to work on shifts (24/7)
  • Experience in Customer Services area an andvantage
  • Problem solving personality with excellent communications skills
  • Resilience to stress and high level of flexibility
  • Reliability and attention to detail
  • Advanced PC skills

What we offer?

  • Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
  • Full time employment
  • Multicultural, challenging and friendly environment
  • Daily use of languages
  • Extensive training and further career development (soft skils, MS Office, CISCO/ITIL Academy)
  • Other employee benefits as OKIN spirit action, meal vouchers, vacantion, relocation package

Fri, 09 Feb 2018 13:48:03 +0000

Czech Republic Moravian-Silesian Region

Less than 18.000 € gross / year
Customer Service
Language/ Italian, English, Spanish

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