Customer Service Representative with Native Dutch and French – (103694)

Our client is a global leading international industrial company. They are looking for energetic, efficient and skilled Customer Service Representatives to join their new service center in Barcelona. 

Your main responsibilities will include:

• Provide prompt and professional customer support by acting as a link between our Clients and field Maintenance Technicians. 
• Manage and maintain Service Order records, complete transactions necessary for advance inventory shipments and returns and process field service billings as required.
• Process and maintain Service Agreement details, ordering parts required and scheduling of preventive maintenance jobs in our system.
• Perform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.
• Determine service stock availability and process advance shipments of service parts.
• Prepare and send quotations for services to customers.

Skills and competencies:

•    Native German and Excellent French or Native Dutch and Excellent French. You also need to have a fluent level of English.
•    2-3 years of similar experience in a highly demanding and fast paced environment.
•    Proven track record in positions that combine planning and administrative tasks.
•    Proven experience of working within SAP environment would be a plus.
•    Ability to demonstrate logical thinking process and troubleshooting.
•    Good organizational skills and ability to set priorities and manage time effectively.
•    Strong interpersonal, customer oriented and relationship management skills.
•    Proficient with MS Office.
•    Ability to work independently.

Our client offer great benefits including competitive salary, health insurance, ticket restaurants etc.

Tue, 22 Jan 2019 10:33:33 +0100

Spain Barcelona

Talent Search People – Native Speakers
24.000 € – 30.000 € gross / year
Permanent
Customer Service
Language/ French, Dutch

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