Customer service representatives with German language – (103670)

CSMS Ltd. is a part of Playtech – the world's largest online gaming and sports betting software supplier. 
CSMS stands for Customer Support and Management Services. It all began back in 2007 in our office in Sofia, Bulgaria, and grew to more than 250 highly skilled employees servicing more than 13 brands. We cover 6 different languages with an excellent level of expertise and outstanding customer service to multinational clients all over the world which is the reason we are one of the fastest-growing companies in this business!

Currently we're looking for talented individuals for the role of German speaking representatives. 

Main responsibilities:

● provide information to the company’s clients
● handle customers’ queries via chat, e-mail and phone
● meeting CSMS’ corporate standards and procedures for better quality
● meet predetermined personal and team targets
● keep the job knowledge up to date and strive for excellence 

● Fluency in German and basic knowledge in English
● Knowledge of MS Office, Windows and Internet applications
● Excellent communication and multi-tasking skills
● Team player with positive attitude
● Results- and sales-oriented – an advantage
● Availability to work on shifts

● Take the challenge of working on a lot of various profiles and roles for a leading company and gain multicultural experience
● Friendly environment in a team of highly skilled and motivated young people
● Competitive salary and remuneration package
● Have an excellent social benefits package with additional health insurance, food vouchers, free snacks and beverages, multisport card and more; 
● On-boarding and on-going training programs to develop your skills and keep them on a highest level
● Trainings, regular team-buildings and company events
 

Tue, 22 Jan 2019 08:37:33 +0100

Bulgaria Sofia

CSMS
To negotiate
Permanent
Customer Service
Language/ German

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