Customer Service Representive – English & French – (103315)

– Daily communication with clients in order to provide them solutions and customer service.

– Creating tickets with the reported failures in customer service centers.

– Providing information to customers on the repair progress.

– Communication with internal teams to verify and resolve clients issues.

– Working hours shifts: 2 mornings, 2 afternoons, 2 nights and 4 days off.

– Minimum secondary education.

– Fluency in English language and French languages is a must (C1 level).

– Experience in Customer Services area an andvantage.

– Problem solving personality with excellent communications skills.

– Resilience to stress and high level of flexibility.

– Reliability and attention to detail. – Advanced PC skills.

– Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world.

– Full time employment.

– Multicultural, challenging and friendly environment.

– Daily use of languages.

– Extensive training and further career development (CISCO / ITIL Academy).

– Other employee benefits.

Mon, 14 Jan 2019 12:17:42 +0100

Czech Republic Moravian-Silesian Region

OKIN BPS, a.s.
Less than 18.000 € gross / year
Temporary
Customer Service
Language/ English, French

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