Customer Service Specialist – Croatian – (105999)

Progres Permanent Recruitment is a leader in HR solutions in the field of permanent recruitment. We have been supporting companies all over Poland for 15 years in the selection of engineers, management staff, specialists, and managers in sectors such as BPO, Logistics, Engineering, Finance, IT, Sales & Marketing. We belong to the Progres Group – an expert in the field of modern HR services for business, operating in over 25 dynamically developing branches throughout the country. Over 1,300 companies have trusted us.

We are currently looking to work as:

Customer Service Specialist – CROATIAN

Reference: CS/03/19

Place of work: Gdańsk

Responsibilities:

• Ongoing support of incoming telephone and e-mail requests from online store customers;

• Monitoring the application process;

• Cooperation, care and product consulting;

• Analyzing clients' needs in terms of the offer available;

• Cooperation with other departments of the company: stationary stores, warehouse, e-commerce department, etc.;

• Contact with external companies responsible for providing services to the company.

• Very good knowledge of German, Hungarian or Romanian;

• Fluent knowledge of the Polish language;

• Experience in customer service will be an advantage of the candidate;

• Communicability, commitment and implementation of the goals set;

• Readiness to work in a two-shift system;

• The ability to organize your own working time.

 • Work in a young and ambitious team in a company with an established position on the Polish market;

• Employment based on a contract of employment;

• Ability to use foreign language skills to perform everyday duties;

• A chance to gain experience in customer service for people starting their career path;

• Full-time work from Monday to Friday (8-16);

• Opportunities to develop your skills and acquire new skills;

• Benefits and non-wage benefits.

Fri, 01 Mar 2019 12:50:17 +0100

Poland Pomorskie

Progres Sp. z o.o.

Permanent
Customer Service
Language/ Polish, Croatian

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