Customer Service Specialist with Native level of Swedish – (103489)

Our client is a global technology company looking for their next talent to join the sales & customer service team in Barcelona. 

We’re looking for a mature, experienced call centre professional that is seeking their next challenge. You are a passionate team member who wants to deliver value and share knowledge with your colleagues. A sense of humour is mandatory, and you should have good cross-cultural awareness and be eager to be part of a talented international team.

We are looking for someone that is energetic, positive and ambitious. You are driven by challenges, sales and operational work. You must have excellent customer service and communication skills.

As a Customer Service Specialist your main responsibilities will include:

  •  Responsible for providing a seamless customer experience
  • Using empathy/positive language when answering questions
  • Outbound and inbound sales both B2C and B2B
  • Spotting opportunities to provide information that your customer may require at a later stage
  • Dealing with different requests and customer issues

Consistently create encouraging experiences for our customers and clients.

Qualifications

  • Native level of Swedish and Excellent level of English
  • Positive attitude, performance driven and result oriented
  • Previous experience within related field, both within customer service and sales
  • Competitive salary
  • Part of an exciting journey and an international team

Wed, 16 Jan 2019 19:06:36 +0100

Spain Barcelona

Talent Search People – Native Speakers
18.000 € – 24.000 € gross / year
Permanent
Customer Service
Language/ English, Swedish

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