Customer Service w. native English or German for a Sports Co – (86512)

Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.

Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.

Role:

-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)

-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.

-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.

-Manage Cases and Ecommerce questions using the software tools provided.

 

-People with high orientation to customer service and passionate about sports.

– Native level of English or German
 

– European Work Permit 

-Persuasive and good Communicator (both written and spoken)

-Ability to work both individual and team work

-Attentive, empathic, flexible and proactive

– Eager to learn

-Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.

-Paid training induction program.

– 6 months trial contract + Fix contract

-Work in a brand new company with the best working tools and environment possible.

– In addition to the salary, we offer social benefits

Mon, 12 Feb 2018 10:37:41 +0000

Spain


Less than 18.000 € gross / year
Permanent
Customer Service
Language/ German, English

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