Customer Service with Czech / Slovak – Contact Center – (104327)

Key Activities:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

Profile we look for:

  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Czech & Slovak
  • Fluency in English
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • Attractive office location near Krakow City Center
  • Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
  • International team environment
  • Benefits: Private medical care, MyBenefit, Life insurance
  • Fresh fruits & snacks everyday
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Product discount
  • Relocation package for candidates outside Poland

Fri, 01 Feb 2019 10:23:18 +0100

Poland Malopolskie

Amway Business Centre Europe

Permanent
Customer Service
Language/ English, Czech, Slovak

Vai al sito

Potrebbero interessarti

Czech Speaking Technical Support – Athens &#... Czech Speaking Customer Service Athens, Greece   The gross monthly salary is 1.045,72 euros and a production bonus: up to €250 in vouchers.   Net...
Swedish Speaking Customer Service – (104025) Swedish Speaking Customer Support  Amsterdam. Netherlands €22,800 per year attendance bonus= ote €23,500 per year Objective: The support profess...
Junior Finance Accountant with Polish – (103... Providing accounting services according to the required performance standards and KPIsControlling the booking of the documents processed in order to a...
Danish speaking Customer Service Agents needed in ... We are looking for Danish speaking Customer Service Agents for an opportunity in Luton, UK. Located close to London, Luton offers a far more affordabl...