Customer Service with Czech / Slovak – Contact Center – (104327)

Key Activities:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

Profile we look for:

  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Czech & Slovak
  • Fluency in English
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • Attractive office location near Krakow City Center
  • Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
  • International team environment
  • Benefits: Private medical care, MyBenefit, Life insurance
  • Fresh fruits & snacks everyday
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Product discount
  • Relocation package for candidates outside Poland

Fri, 01 Feb 2019 10:23:18 +0100

Poland Malopolskie

Amway Business Centre Europe
To negotiate
Permanent
Customer Service
Language/ English, Czech, Slovak

Vai al sito

Potrebbero interessarti

Reiseleiter (m/w) – weltweiter Einsatz ̵... Machen Sie Urlaubsträume wahr! Service, Qualität, Verlässlichkeit dafür steht Thomas Cook! Als ein Mitglied der Thomas Cook Familie haben Sie die Ch...
Internship in Intercontinental Century City hotel,... "Sichuan Internships& Immersion Programs (SII) matches foreign interns with top international enterprises in Chengdu, China. Chengdu is the capital of...
Customer Happiness Agent with English – (106... At Versum, we create software loved by thousands of satisfied customers in the hair & beauty industry. Our product streamlines the work of more than 3...
Customer Support Analyst with French – (1038... We are GEP GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creatin...