Customer Service with Finnish – Contact Center – (104333)

Key Activities:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

Profile we look for:

  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Swedish and English
  • Fluency in other European language would be a plus
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • Attractive office location near Krakow City Center
  • Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
  • International team environment
  • Benefits: Private medical care, MyBenefit, Life insurance
  • Fresh fruits & snacks everyday
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Product discount
  • Relocation package for candidates outside Poland

Fri, 01 Feb 2019 10:36:46 +0100

Poland Malopolskie

Amway Business Centre Europe
To negotiate
Permanent
Customer Service
Language/ English, Finnish

Vai al sito

Potrebbero interessarti

Sales Representative with Dutch in Ireland (Reloca... NGINX empowers creators of the new digital world NGINX, Inc. is the company behind NGINX, the popular open source project trusted by more than 450 m...
Exciting Work from Home Opportunity | Social Media... Если вы любите социальные медиа и активно ими пользуетесь, то пришло время заработать, проводя время на социальных медиа-платформах! Оценщики социальн...
Russian Polycom Technical Support Agent – Be... You will work in a team supporting customers with technical issues with Polycom products. The role requires a high level of technical knowledge with a...
Customer Care Representative Italian (m/f) Fulda a... You support the company in various customer care related topics, such as:• Order acceptance and tracking of orders• Processing of customer requests, c...