Customer Services Officer (Maltese/Italian/Dutch) – (86548)

The Customer Services Officer forms part of a team that handles all customer related queries for the Investment Services operation. Both offline and online customers are supported and the customer services team support queries arriving via phone, social media, email and proprietary messaging systems.

Duties include:

* Assisting clients onboarding
* Answer all incoming calls and performing outbound calls.
* Providing support to clients via CRM and other systems
* Providing information to new or existing clients
* One to one platform demonstrations
* Other monitoring duties
* Be vigilant with data protection and keep up to date with all data protection laws.
* Take full ownership of your own clients to ensure first call resolution.

Requirements:

* Be able to work on your own initiative as well as within a team
* A minimum of 1 year experience in customer service
* Have excellent written and spoken English
* Have excellent written and spoken Maltese OR Italian OR Dutch
* Be proficient with computer related skills
* Be a problem solver

Mon, 12 Feb 2018 15:42:46 +0000

Malta Northern Region


To negotiate
Permanent
Agent
Language/ Italian, Maltese, Dutch

Vai al sito

Potrebbero interessarti

Kundenberater/innen (Erneuerbare Energie) – ... Sitel Barcelona stellt Mitarbeiter ein, um den deutschen Markt bei einer unserer wichtigsten Dienstleister im Bereich Solarmodule und erneuerbare Ener...
German Technical Support Advisor – (87035) Here is an exciting new opportunity for a fluent German / English speakers to join an IT service desk in the north-west of Spain. You will be based in...
Italian Customer Service – Lisbon, Portugal ... Don't delay email your CV today and find a job quickly in sunny Portugal. A global leader in Customer Contact Management Solutions and Services i...
Polish Quality Assurance Specialist – (10442... Are you ready to take on your next challenge in the city of Sofia? We are looking for fluent Polishspeakers with a good command of English who also ha...