Customer Sevice Representative – English/Italian – (105340)

– Daily communication with clients in order to provide them solutions and customer service.
– Creating tickets with the reported failures in customer service centers.
– Providing information to customers on the repair progress.
– Communication with internal teams to verify and resolve clients issues.

– Minimum secondary education.
– Fluency in English language B2 and Italian languageC1 level.
– Experience in Customer Services area an andvantage.
– Problem solving personality with excellent communications skills.
– Resilience to stress and high level of flexibility.
– Reliability and attention to detail.
– Advanced PC skills.

– Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world.
– Full time employment.
– Multicultural, challenging and friendly environment.
– Daily use of languages.
– Extensive training and further career development (CISCO / ITIL Academy).
– Other employee benefits.

Mon, 18 Feb 2019 14:28:17 +0100

Czech Republic Moravian-Silesian Region

OKIN BPS, a.s.

Customer Service
Language/ English, Italian

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